- University of Alberta’s Process Mapping (Allison Sivak & Katherine Koch)
- Markham Public Library’s FailCamp as a Planning Tool (Megan Garza)
- University of Toronto Mississauga’s Staff Directed Planning Process (Susan Senese)
and many other solid articles. This includes one by Jim Morgenstern and I on how to develop a plan that is strategic – and that prepares the organization for the future.