In May 2013 University of Waterloo Library introduced a Service Desk Models Pilot to assess student discovery of services, awareness of self-services in both physical and virtual spaces, and the…
Rethinking Library Spaces: Purdue U’s Experience
Purdue University’s Management and Economics Library has undergone a complete redesign. Hal Kirkwood, Associate Head of the Library and Tomalee Doan, Division Head of Business Libraries, shared the Library’s experience…
How to “Make Technology Simple” for your Community
Heeding the advice I passed along a few days ago in “Ways to Bring a Conference Back to Work,” I’m blogging the Halton Hills Public Library’s session at OLA 2012 Superconference (session 422 “Technology Made Simple! Moving Beyond…