Workplace of the Future – Hah!

Here I thought we were working with laptops, mobile devices, ubiquitous wifi, working asynchronously with others, having access to good information for decision making, and the flow was great.  No way!  So many organizations have only desktop workstations grounding a person to one place, collaborative meetings inhibiting them from fruitful participation without mobile devices,  decision-making depending on other people for credible information (never at work, on vacation, sick parent or child…  However, there are other organizations who do provide the tools for their employees which have real consequences for creating innovating ideas, closing business, getting things done and responding promptly to customers.   So after 25+ years of Internet and moving into IoTs, we have a lot of work to do!  “It’s not about the money, it’s about spending money on the right things – all about leadership.”

Serious Play. Seriously.

Phaedra Boinodiris is an author and Member of IBM’s Academy of Technology, which means she initiates start-ups within IBM. Yeah. That’s right. She’s known as one of the top 100 women in the games industry. Her earlier work in serious games is being used in >1000 schools worldwide to teach students the fundamentals of business optimization.”

She spoke at #CIL2019 last month, and then talked informally with 20 of us in the Library Leaders Summit for an hour. We talked about her PhD, AI and bias, technology and ethics, and using games to shift cultures. I was mesmerized. I’m a board gamer, and have long recognized how games sharpen our thinking, particularly our strategic thinking. I played Risk for days the summer our nephews were 13 and 15. It was sharpen up Aunt Beck or die and I wasn’t about to die on that board. I learned. Fast.

Phaedra talked about using real-time strategy games to think through different scenarios. Or using a game to optimize a process by changing small decisions. Wow. I want those games. Every library management team should want those games. Wow. We need to learn. Fast.

Here’s the video of Phaedra’s keynote (start it 12 minutes in). Definitely worth watching. We need to get serious about our play. Each play libraries make in this society, in this economy, is serious. And check out Phaedra’s Serious Games for Business: Using Gamification to Fully Engage Customers, Employees and Partner. Let’s adapt it for libraries, not-for-profits and academies — or maybe someone already has?

Computers in Libraries 2019: Sneak Peek

The program for Computers in Libraries 2019, March 26-28 in DC is online!  Here’s a sneak peek at what’s coming!  Our theme is User Engagement in the Digital Age. We have many fabulous speakers who share their experience & insights.  Our keynotes:

Tues: Phaedra Boinodiris, IBM Academy of Technology

Wed: Nicole Turner-Lee, Brookings Center for Technology Innovation

Wed Evening: Francine Houben, Architect, Founder & Creative Director, Meccanoo

Thurs: Lee Rainie, Director, Internet & Technology Research, Pew Research Center

#CILDC also includes Internet@Schools and Library Leaders Summit. The #LibrarySummit theme this year is Securing Success: Strategic Thinking & Actions.  The Summit is an intimate setting for senior leadership to take time to think and talk strategy with industry leaders and colleagues, and draft actions to move forward with new insights to secure sustainable library success.  It is facilitated by Rebecca Jones and features CEOs, Directors and former heads of many public, academic and special libraries: Mary Lee Kennedy, Richard Huffine, Mary Ann Marinac, Paul Takala, Amy Burke, Sue Considine, Rolf Hapel, Jill Konieczko.

This year’s Computers in Libraries conference introduces a full day of programming around artificial intelligence (AI) as well as several different robots, including Dewey from Palo Alto, being used in libraries!  It shares a day of Learning from Leaders as well as Management & Metrics. Other popluar streams of programs include Smart Communities & Blockchain, Open Access, Content Management, Tech Tools, Operations & Systems, Community Engagement, Digital Presence, Discovery, Search & Navigation!  Check out the program for more details and to register and join the conversation.  There are extensive networking opportunities to chat and learn from colleagues at morning breakfast, recptions in the exhibit hall, as well as our opening Games & Gadgets evning.

Diverse Thinking: KMWorld 2018

One of the key themes for me at this year’s KMWorld conference held in Washington DC Nov 5-8 was diverse thinking.  Tues am keynote Amy Wilkinson, author of Creator’s Code, first urged us to think of diversity, not by race, religion, or politics, but rather by diverse thinking stypes.  Wed am keynote, Don Pontefract, author of Open Thinking, discussed critical thinking and creative thinking. Closing keynote speakers and long-time practitioners Tom Stewart and Dave Snowden, came back to the discussion of diverse thinking styles in their pithy and often humerous remarks.  I think we had a lot of diverse thinking styles at the conference this year with lots of attendees and speakers from many different countries and experiences — perfect for knowledge sharing which we did for four full networking, learning, and exciting days!  If you were unable to join us this year, check out the presentations and videos (clips on our KMWorld Facebook page) but more will be up at this link soon.  There are many  blog posts about the KMWorld speakers and talks as well, check out those from Mary Abraham!

#KMWorld 2019 will be held same week, Nov 4-7 next year at the same place, JW Marriott in Washington DC — mark your calendars and thinking about sharing your experience and knowledge as a speaker next year — call for speakers on our website in January!  Thanks again to all the speakers and sponsors who helped make KMWorld 2018 so successful!

Did You Know? 2018 Update to Shift Happens

The 4 minute “Did You Know? Shift Happens” video, originally produced in 2008 has been updated to include AI, self-driving cars and current statistics (as current as they can be!).  It’s useful for any discussion in Board meetings, staff meetings, community-inclusion meetings… long as you ask the all important question: “So what does this mean – for our community? our campus? us?”

Take the 4 minutes – it’s worth it:

UX expert Peter Morville introduced his new book at Internet Librarian during his morning keynote, Tomorrow’s Architects, described here by Don Hawkins.

Peter’s new book is called Planning for Everything: The Design of Paths & Goals which reveals four principles & six practices essential for shaping the future!  Read Don’s coverage of the talk and buy the book!

Amazon blurb says: We can’t predict the future, yet we do it all the time. We organize projects, events, days, weeks, and years. We plan to buy a home, build a career, travel, get married, raise children, teach a class, retire, or get in shape. Our ability to model the world as it is and might be is a gift, but mental time travel is also really hard. Fortunately, since planning is a skill, everyone from playful improviser to rigorous planner can greatly improve, if they are ready to learn:

  • The principles and practices of nonlinear planning.
  • How to grow and sustain hope with willpower and waypower.
  • When to pivot or persist with paths, goals, values, and metrics.
  • How myths, memories, fears, and feelings shift the future.
  • Why the plans of an octopus are the product of evolution.
  • Why artificial intelligence is poised to transform how to plan.
If you hate planning, you’re doing it wrong. The uncertainty of change makes us crave chaos or control, but it’s as dangerous to be rigid as it is to move fast and break things. To organize the future, we will find better habits and beliefs, because happiness is a prediction, and it’s also the freedom you’ll feel upon realizing there is no one right way to plan.

60 Seconds to Pitch Your Idea

As we get ready for the Library Shark Tank Weekend @ California’s fabulous Asilomar, we’re helping those who will be pitching their ideas prepare. If you’ve ever been to a Start-Up weekend of watched the “shark tank” or “dragon’s den” you’ll know that these pitches are short and to the point. The same is true with any idea you are presenting — to managers, to employees, even to friends you want to have dinner with! In today’s world we have 60 seconds to get our point across. Structure your 60 seconds like this:
15 seconds — You & Your Team. Build your credibility. Why should the listener listen to YOU?
15 seconds — The Problem You are Solving. Paint the picture of the pain for people that you & your team are solving.
15 seconds — Your Unique Solution. Paint the picture of how the pain-reliever you’re bringing changes things for those people? In simple words.
15 seconds — The Opportunity. How big is the market of people with this pain? Hook your audience get involved and invest their time – or money.

Great advice from Founder.Org which, by the way, has the vision to fund companies that are “changing the world”. Since libraries have a vision to “change lives” don’t you think we could learn from a company “changing the world”? Yeah – we can learn from them.

IFLA World Library & Information Congress 2018 in Kuala Lampur!

IFLA Pres Gloria Perez-Salmeron’s picture from Kuala Lamput

Guest post, aka “Fresh Eyes”, report from IFLA annual conference. Eugene Espinoza is a Filipino librarian and a new employee at De La Salle University and the paper he gave at the IFLA WLIC: “Repurposing the Philippine House of Representatives Compendia of Laws into a Searchable Database: Widening Access and Enhancing Services” on August 28, 2018, for the Parliamentary Division of IFLA.

If you weren’t able to attend I hope that you were able to stream some of the events covered.  Here’s the link to events streamed.  You can also find many of the papers presented online here. And now a look at the conference from Eugene — thanks for sharing and emphasizing that we must invest in ourselves and continue to learn and grow!

2018 IFLA WLIC will be one of the memorable international conference I attended, save for the 2017 Koha International Conference (KohaCon2017) of which I helped the realization of it being held in the Philippines last 2017. This 84th IFLA General Conference and Assembly was the first IFLA Conference I attended. It was made possible through a paper accepted by the Library and Research Services for Parliaments Section. I was only planning to get a day pass and attend only the day on which I will be presenting but thanks to Jane Dysart of Dysart & Jones through a Facebook post of Sir Von Totanes in one of the Philippine Librarian’s group, my attendance to the whole Conference was brought into fruition. This attendance was indeed memorable because I was able to get help from several people. Aside from the Conference grant, my accommodation was taken care of by Malaysian friends Jesse Kah and Chong of Edgetech Technology. I also had some funding from my parent institution De La Salle University. I am always of the impression that in order to grow and learn more as professionals, we need to invest and investing on such the IFLA Conference is a great way to invest. But due to being a family man, there is a need to temper on this dream to attend that first IFLA Conference. With the rate of things that IFLA is being held in the Southeast Asian region and with one of my two papers submitted to different IFLA Divisions accepted for presentation, what a better time to chase on that first and thanks to several people and institutions for helping me realize this.

I attended IFLA WLIC with the intention to personally enrich my knowledge, to network and to be able to share through my paper presentation. To learn in order to have something to bring for my institution, my library organization and to the Philippine librarianship as a whole. I attended the newcomer’s session and it was welcoming! I learned that there was an Un-conference two days before the actual Conference and I found this intriguing and can actually be emulated in future conferences or undertakings. In this way, this encourages us to book in advance for future IFLA WLICs. Another thing that can be emulated are the lightning talks, which can be emulated by local library organizations in the Philippines. Five minute talks of anything relating to the library and information profession and a couple of minutes of plenary discussions make it really interesting.

I was more incline to go over the Exhibition Booth and talk to the exhibitors. There was actually an Exhibition Passport Competition on which attendees were given an Exhibition passport and have it stamped by at least 25 exhibitors. After which, it will be dropped into a drop box and the winner of this raffle will be given a complimentary Congress registration to WLIC 2019 in Athens. I talked and discussed with the exhibitors lengthily and I don’t just go to their booths for the sake of just getting stamped. I went to most of the ILS vendors present as well as the booth of digital imaging companies. As a System Services librarian, it is my duty to be on the lookout of new trends in the library and information science profession so I did environmental scanning. I talked with the likes of Civica Library Solutions, The Library Corporation, Axiell and most especially with OCLC’s WorldShare Management Services (WMS) as I was tasked to do a comparative study between Sierra ILS and OCLC’s WMS. I also talked lengthily with the various digital image/scanning providers. What fascinated me was the product from Treventus Mechatronics from Austria and its ScanRobot 2.0 Mass Digitization System (MDS) as well as its Nainuwa Digital Library. I have actually been in search for a long time of a digital library system that will enable you to annotate on the document and Nainuwa Digital Library fits this bill. I have always been of the impression that digital imaging/scanning hardware are mostly produced in Germany but I was proven wrong when I talked with the exhibitors in IFLA as the country of origin of products that I visited are from France, Austria and Switzerland. As Systems Services Librarian, I am also tasked on the lookout for a possible analytics software that can be used by the library and I happened to visit the booth of Techknowledge’s DeepKnowledge, a cloud based service platform with head office in the United Arab Emirates, which could probably be utilized as the main e-library gateway.

What I like most on a big conference such as IFLA is that you can choose your own adventure, I concentrated most during the first days talking and mingling with the Exhibitors and attended sessions in between. I also attended sessions relating to my work like attending the EBSCO session on Folio, an open source Library Services Platform (LSP). Some of the sessions I attended and are of my interest are on Big Data, Open Access, Beyong MARC Cataloguing, Digital Preservation, Document Delivery and Resource Sharing, UN Sustainable Development Goals transforming societies through informed policy, Blockchain and Bibliographies. During the session on which I presented, we were asked to pose two questions that will be answered by the participants at the end of the presentations and I found this part worth emulating in future activities. There were six participants (three from Thailand, one each from Namibia and Uganda) for my posed questions and participants were responsive during the group activity. While waiting for the sessions, I looked at the various posters along the hallway and I’m quite impressed that many Malaysian libraries are already using Koha Integrated Library System as I was able to see most screenshots pertaining to Koha ILS.

Fun fact is that I was able to meet people with the same name as mine, one is Lithuanian Eugene (Eugenijus) and one from Greece (Eugenia). Well, I met and networked with other library and information professionals along the way and I hope that in the future if I need resources, I hope that I will be able to contact them, or even them contacting me. Even in this world of technology where persons can communicate through computers without them having to be physically present, the human spirit of physical contact still persist. You can meet experts face to face like meeting the wonderful team of IFLA Research Services for Parliaments Section Karin Finer and Steve Wise, whom I was only able to communicate through email correspondences. And there’s nothing like being in a room of like-minded people. Indeed, 2018 IFLA WLIC was a memorable event!

Pioneering for Tomorrow!

“Yesterday we pioneered for today; today, we are pioneering for tomorrow.”Thomas J. Watson, Sr. (IBM)

I love that idea, pioneering for tomorrow — innovating, experimenting, trying new things.  In order to do that we have to look at the world through different lenses, different perspectives — walk in other people’s shoes, see things how they do.  Particularly our clients or members or audiences!  We have to see the big picture — what’s going on in our community, what can we do that will have a positive impact on that community whether it’s an business enterprise, academic campus or public library/institution.  We also have to be bold enough and have enough courage to try different things, some of which will work, and some will not.  We have to learn from our experiences (and mistakes) — do an after-action review — ask ourselves what worked, what didn’t, and what can we learn from this?  How can we do it better next time.  We also need to learn from other peoples experiences, listen to their stories, their successes and failures.

I have been involved in putting together a number of programs for the fall to do just that, let you hear other peoples’ stories, successes as well as their techniques and tips.

Internet Librarian, Oct 16-18 in Monterey CA — Theme: Community Partners: Beyond Outreach

Great keynotes: Nina Simon, Peter Morville, Susan Bailey Shram & a fabulous closing panel discussing Libraries’ Biggest Challenges & Solutions for the Future!  Wonderful roster of speakers. Lots of in-depth workshops led by experienced facilitators.  Many receptions & opportunities for networking & meeting new colleagues.  Focus on key topics: Search & Discovery, UX, Customer Engagement, Models for Library Success featuring different models from Japan, Copenhagen & more communities, Internet@Schools (2 days of programs), Content Management, Tech Tools, and more.

We also have some very successful practitioners and thought leaders who share new approaches to help us pioneer for tomorrow:

Peter Morville, Semantic Studios, consults on user exepreience and design with some of the biggest organizations in our information world & you can get tips on strategic design in his workshop.  Public library CEO, Scott Hargrove hosts an interactive workshop on business thinking and strategies for pioneering for tomorrow.  Leanrning expert and Lego master, M.J. D’Elia shares secrets on facilitation and techniues for better team communication to improve decision making, problem solving and learning. Check them out along with other great speakers in our Internet Librarian line up.

So if you need some new ideas and strategies to pioneer your library into tomorrow, please register & join us in Monterey for lots of thought provoking discussions, networking with industry leaders, and learning from colleagues.  Don’t wait, the early bird deadline is a week away!