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Whenever we can, we bring together experts and people pushing the envelope to expand the way we employ technology to help us and the people we support.  Check back here regularly for archived recordings of these talks.

Catch up on talks you have missed!

Moving Forward: JTBD Framework – SLACanadaTalks on July 15, 2021

Jobs to Be Done or JTBD is a framework of thinking that is used when a technology team is looking to launch a new product or a process in a department. It is designed to make sure the people served are getting what they want…not only focusing on your vision. Templates and guidelines are shared that help in decisions relating to processes, procedures, and technologies for the benefit of your patrons and staff. JTBD is a framework/template that can assist in making sure that what you plan to implement satisfies underlying needs.

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