OLA Posters: Evaluating & Measuring
Performance measures – outcomes – impacts – you name it, there is an urgent need...
Read More
Tag: performance measures
“WTH” Moments Continue: Policies vs. Mission
Last August I wrote about a “WTH?” moment at a public library that doesn’t allow...
Read More
CIL2011 Day 1: Stories Not Statistics
The only problem with Computers in Libraries is that I can only attend one session at a time....
Read More