This is the best collective advice I’ve seen regarding relationship building with influencers and with customers. Yes, these are different individuals – different audiences. But there is advice in this…
Tools for Measuring, Influencing & Planning
If you are in Victoria, BC on Wednesday May 28th, Moe Hosseini-Ara and I will be working with a group to use practical tools for measuring, influencing key stakeholders and for…
Elaina Norlin Influences CIL 2011 Crowd
Elaina Norlin, Executive Director Broward County Library gave a very “persuasive” session on the principles and practicalities of influencing people to move things forward. With her broad range of experiences…
iSchool Institute: Fall Course Lineup
iSchool Institute: Web & Classroom Courses — new Certificate on Intelligence Analysis; new courses on Human Factors, Wirearchy, etc. The iSchool Institute at the Faculty is Information (was Professional Learning Centre)…