What Libraries Can Stop Doing – Rebecca Jones @ Internet Librarian 2018



Technology: Enabler or Driver? – Rebecca Jones @ UX, Design & Customer Engagement; iSchool, University of Toronto, 2015

Evaluating Library & Research Services: Meaningful Measures @ #IFLAPARL2014 by Jane Dysart

Reframing Opportunities for Library Metrics – Rebecca Jones & Joe Matthews

Designing New Metrics for Libraries, 2014 @ the iSchool, University of Toronto

Meaningful Measures: Why Size (& Volume) Doesn’t Matter – Rebecca Jones

Non-Profit Boards: Smart, Effective, Fulfilling – Rebecca Jones

Halinet 2013 – Rebecca Jones

Core Capabilities: Public Libraries’ Staff Know-How, Know-That & Know-Who

Core Capabilities for Public Library Staff

Municipal Engagement – Rebecca Jones @ Ontario Public Libraries Marketing Think Tank 2013

Joint Spring Conference 2013 (Kentucky) – Juanita Richardson

The Art and Science of Win Win Negotiation for Effective Communication

Art Science of Win Win Negotiating for Effective Communication_Page_01













SLA 2012
Transitioning to Leadership & Management (or any new position) – Rebecca Jones

CLA 2012

 Strategic Planning: Keep it From Failing –  Rebecca Jones & Jim Morgenstern of dmA Planning & Management Services









COLAL Toronto 2011

Top Ten Reasons Information Professionals Succeed


SLA 2011 Annual Conference – Philadelphia

Thinking Strategically & Critically Seeing Possibilities – a course; pdf includes the worksheets