Advice on articulating value, dealing with uncertain conditions, taking advantage of opportunities, building relationships and using your influence. This SLA Canada special library and information professional community workshop featured:
- Positive Politics: Donna Scheeder, Library Strategies International, former Law Librarian of Congress, Congressional Research & DC Democratic Party Leader
- Demonstrating Value & ROI: Mary Ellen Bates, Bates Information
- Understanding Our Communities & Asking the Right Questions: Jim Miller, Principal, Connect Public Affairs & Stephen Abram, Lighthouse Consulting
- Value, Politics & Being at the Table: Frank, Biss, VP, Sales & Operations, Counting Opinions