Resiliency isn’t about “bouncing back”; it’s about growth, learning, pain and persistence. To be resilient you must know yourself and your values. Margaret Luttinger, Luttinger Associates, specializes in talent management. We talk about her incredible experiences helping senior managers work through challenges by focusing on their values and tendencies. Being resilient demands stamina, strengths, skills, supporting – and being supported – by those with different approaches and ways of thinking. This is our conversation from Internet Librarian Connect2020 in October 2020. Thanks to Information Today for this opportunity.