We are very excited to have Indi Young as a keynote speaker for Internet Librarian 2016 on Monday Oct 17th in Monterey CA. When I saw Nate Hill at a recent conference, he commented on how lucky we were to have her! Indi is also leading a workshop on stellar UX at the conference on Sunday Oct 16th!
Indi got her start as a software engineer with a computer science degree. She was a founder of Adaptive Path in 2001, a pioneer in user experience design. She has written two books: Mental Models: Aligning Design Strategy with Human Behavior and Practical Empathy: For Collaboration and Creativity in Your Work. She blogs. Here’s more info about Indi.
Indi does “research for organizations about the people they hope to support. [She] helps them think beyond “users” and beyond “user research,” gaining clarity instead about which problems to solve, which segments of people to support, where the gaps are, and how to branch services and products. [She] helps clients curate and add to this roadmap through the decades.”
Make sure you sign up for her workshop and hear her keynote speech at Internet Librarian 2016!