Poster developed by: Kristen Caschera; London Public Library

Appy Hour is a pilot project, designed to showcase the library’s reference and reader’s advisory services surrounding e-books, electronic collections and other resources.  Patrons bring their phones, tablets and other devices into the Library and get help with a variety of questions:  How do I download an e-book?  Can you recommend an app?  Why am I getting this error message?  In addition to allowing for more intensive one-on-one help, Appy Hour also serves as a good way to train other staff on this type of reference service.