When Technology Fails

I must have been really busy in the fall because I missed the report released by the Pew Internet folks called, Technology & Media Use: When Technology Fails. I found this report today while preparing my talk on Building Learning Communities for the Ontario Library Association Superconference on Friday at 2.10pm.  Of course, the report on technology failure especially intrigued me today because Facebook is down (at least for me???).  I use FB for a lot of things and it is almost as bad as when the electrical power goes down — feels like an appendage has been lost!

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