Just read an advance copy of Information Advisor‘s KM supplement, Dec 2008 written by Robert Berkman and published by Information Today. I got really excited reading the discussions around using knowledge in the enterprise and how the new Web 2.0 tools are enabling better participation. Loved the interview with consultant, author & professor Tom Davenport (occassional keynote speaker at KMWorld & Intranets, and blogger) where he talked about the knowledge still being very important but “management” not so much. I’ve always thought that that KM was more about knowledge sharing than knowledge management. Great info from Cognizant CKO Sukumar Rajagopal, and loved his quote: “Web 2.0 technologies, due to the participatory nature both on the contribution and consumption sides, can dramatcially improve the effectiveness of knowledge management.” He also talks about Cognizant’s knowlege champions and their “router model of KM” — “Knowledge Creation is essentially a distributed function; the router model avoids the need to accumulate all the knowledge in one place and thereby obviates the need for “keeping-the-central-repository-current” problem….we strongly believed in the wisdom of crowds and enabled community contribution through multiple media—blogs, forums, wikis, social bookmarking, etc. We have a small team of moderators who act as catalysts in building and sustaining the community by connecting the seekers to experts as required, and moderating the content.”
But one of the best parts of the Berkman’s newsletter is the one page Recommended Sources of Inforamtion on Enterprise 2.0 — very nice! Includes books, blogs, websites, reseearch resports, user generated videos, associations and more. Thanks Robert.