Move Change Forward - Really?


Move change forward? Really?

Yes, really. If you’re frustrated trying to move a project, strategy, or initiative forward you’re not alone. Change is hard, but experienced leaders, movers, and shakers seem to know how to move mountains, even in the most challenging environments.

Join 4 change makers to go beyond the library echo chamber to learn how new ideas succeed, scale, and fail in business, government, and non-profits, and then apply these insights to your situation.


Leo Mullen, CEO of Navigation Arts, will share insights from his 25 year career of guiding technology change initiatives at organizations as diverse as the Smithsonian Institution, Marriott International, and the U.S. Department of State. Leo is a tireless visionary who insists on finding solutions that work for users and organizations.




Lawrence Swiader works at the intersection of technology, media, and social change. Larry is the Senior Director of Digital Media at The National Campaign to Prevent Teen and Unplanned Pregnancy where he leads the astonishing Bedsider program which makes use of new media to change the reproductive health behaviors of young adults. Larry consults for the Greek government on infrastructure and cultural projects, and previously he was the CIO of the U.S. Holocaust Memorial Museum.



Archivist Kate Theimer, best known through her successful books, blogging and writing at Archives Next, will describe what she’s learned from projects that failed, and what the impediments to change in libraries, museums, and archives looks like from the

Continue reading Move Change Forward – Really??

Think Big, Start Small, Move Fast


The theme of Michael Edson’s keynote at Computers in Libraries 2012 last week was “think big, start small, move fast.” Thanks to Information Today (CIL producers & publishers) and This Week in Libraries for their video coverage of all the keynotes and many presentations. I encourage you to grab a coffee or tea, and, if you work with co-workers, grab them too, and view some of these resources. Erik Boekesteijn’s interview with Michael is below, so maybe you could start with this one. Pay particular attention to what he says and the implications for strategic and operational plans:

Think Big: dream, imagine and design the experiences you envision for your library, your organization, your clients, your staff, yourself Start Small: identify the initiatives that will lead to the dream that are doable, that give you wins & successes to maintain the momentum so crucial to keep going Move Fast: get to it, today. As Michael says, what cost thousands of dollars & personpower a few years ago can now be piloted for a few thousand within a matter of weeks. Do it. Now. What’s the worst that can happen? To Jane & I, the worst that can happen is that you don’t move fast, & someone else does, leaving you way behind.

Other gold nuggets Mike left us with to consider: “The tangible value of the present moment needs to be exploited.”

“Every user is a hero on their own epic journey and it is

Continue reading Think Big, Start Small, Move Fast

Innovation & Learning From Others


Michael Edson, Director of Web & New Media Strategy at the Smithsonian Institution, has interesting insights & is always researching and learning from others. Innovation is a topic he has researched and he’s going to share practical nuggets with the audience of Computers in LIbraries 2012. Here’s a sneak peek at what he’ll be talking aboug:

Creating Inspiring Services Edson begins by talking about what it means to be “innovative”: how to recognize it, how to make it happen more, and how to prevent the opposite from happening. Using his past five years of experience moving a respected cultural institution into the 21st century, Edson shares his lesson learned, creative strategies, tips and more. He understands how to engage his community, how to create and support an innovative culture, how design exciting new services and to put that knowledge into practice. Filled with lots of examples, he inspire us to create innovative services for our communities.

Another indication that Edson knows how to engage his community? He’s also researching organizations that get more than one million hours per year of volunteer effort through their websites. Hope he shares what he learns with the audience of Computers in Libraries 2012.

Smithsonian Web & New Media Strategy


Further to my recent post on Transparency, Strategy & Success where I linked to Michael Edson‘s talk on the Smithsonian’s transparency strategy process, the Smithsonian Institution has relased its web and new media strategy.

“The strategy talks about an updated digital experience, a new learning model that helps people with their “lifelong learning journeys,” and the creation of a Smithsonian Commons—a new part of our digital presence dedicated to stimulating learning, creation, and innovation through open access to Smithsonian research, collections and communities.” Check out Edson’s post for more about the transparent process and to see more details of SI’s web & new media strategy.

Transparency, Strategy & Success


Change is not easy and it’s definitely not a fast process. It requires a lot of communication and transparency. Transparency first came on my radar in 2003 with Don Tapscott and his book, The Naked Corporation: How the Age of Transparency Will Revolutionize Business. We have been talking to our clients about transparency a fair bit lately, and so has Michael Edson, Director of Web & New Media Strategy, Office of the CIO, Smithsonian Institution SI). Michael was a keynote speaker in April at Computers in Libraries 2009 and just spoke to the Potomoc Forum about the transparency strategy process. The first number of slides are similar to those he used for CIL2009, but this new presentation has a lot more about the actually process that the Smithsonian is using. The SI has now developed three themes in their strategy: update the Smithsonian digital experience, update the Smithsonian learning model, balance autonomy & contrl at SI. Interesting and probably something that many libraries should be thinking about. They have eight goals: mission, brand, learning, experience, interpretation, business model, technology & governance. And, they have 54 tactical recommendations with 5 “do next” items: post doc to wiki, synchronize with other strategy efforts, appoint a leader, develop a tactical road map, & embrace the Smithsonian Commons, the centerpiece of the strategy, “facilitate learning, creativity, innovation through open access to Smithsonian collections, resources & communities.” Libraries have a lot to learn from Michael. I first heard him speak in Dec 08 and he

Continue reading Transparency, Strategy & Success

Edson Animation on Change


Computers in Libraries 2009 keynote Michael Edson made this fun animation for a recent talk to the 2009 Institute for Museum and Library Services (IMLS) Webwise conference. Can’t wait to see what he’ll do in DC for CIL.