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Leadership Summit: New operating models #4

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Library Leaders Summit launches Tuesday morning @ Computers in Libraries 2017. This final post poses some of the ‘prickly topics’ leaders must surface – must handle no matter how prickly or awful those topics are to pick up and manage. What’s a prickly topic? It’s a topic that we must address, vulnerably and honestly — like our operating models. Ewwww……. I can imagine people thinking, “our operating model? the way in which we operate? in which libraries organize and run their locations? services? processes? but we are already lean! we operate on a shoe-string!”

All the more reason for libraries to look through the lens of other organizations to examine the readiness of library operating models to be future-proofed or, really, future-successful. Here’s the last article to consider as you prepare for the Summit reflections, debates and discussion: from McKinsey & Company: How to start building your next-generation operating model. Makes sense, doesn’t it? Since we all agree that the future will be different – how can we not change our operating models to fit future conditions?

McKinsey advises that the successful transformations of operating models rely on these building blocks:

Building Block #1: Autonomous and cross-functional teams anchored in customer journeys, products, and services Building Block #2: Flexible and modular architecture, infrastructure, and software delivery Building Block #3: A management system that cascades clear strategies and goals through the organization, with tight feedback loops Building Block #4: Agile, customer-centric culture demonstrated at all levels and role modeled from

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Leadership Summit: Readying for the Climb #2

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This is post #2 in a short series to ready us (channel training….) for the #Summitclimb.

Future-proofing considerations.

Post #1 gave an article that poses some difficult questions leaders must address as they #futureproof their libraries in the digital environment. What Jane wants from this Library Leaders Summit, and I fully agree with, is that the Summit focus more on coaching than on presentations: coaches tell it like it is – and set the bar realistically and high. Sometimes people don’t like what the coach has to say. But a good coach is readying individuals for future moments – future endeavours.

Three respected leaders in the library sector will help kick-start the dialogue regarding future-proofing our organizations: Mary Ann Mavrinac, Gina Millsap, and Mary Lee Kennedy. In the January/February Computers in Libraries we asked them to comment on strategies entrepreneurs use to future-proof their organizations. Read their insights.

Then take these questions to your leadership team, or reflect on them yourself.

Entrepreneur November 2015 proposed 5 ways to future-proof an organization:

“Think partnerships, not transactions”; use partnerships to scale initiatives more quickly. “Change how you’re structured”; go flatter with smaller teams. “Think bigger”; impact more people with solutions to bigger problems. “Offer experience, not product”; distinguish your organization by delighting people. “Help Millennials develop”; formally mentor the next generation. In post #3: what’s the rock libraries deal with – or must deal with?

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Leadership Summit: Worth the Climb

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I’ve been away from this blog for 18 months while I’ve focused on my role in the Branch services and operations of a busy, growing, incredible (if i may say so) #publiclibrary (@BramptonLibrary). The opinions I have expressed and will express in this blog are purely mine. I am honoured to work with some of the finest, intelligent individuals – and they may or may not agree with some of my perspectives (which is what makes them so fine and intelligent!).

It is time for me to start writing again as I increasingly consider the issues we in the library sector need to think deeply about – need to think critically about (with critical thinking not criticizing), engage in probing, provocative and perhaps disturbing dialogue, make decisions and take actions. As she has so many times in the past, @jdysart has arranged a venue at which some of this thinking and dialogue can occur. Library Leaders Summit: Future-Proofing Strategies & Tactics, held in conjunction with Computers in Libraries @CrystalCity in Arlington, VA, provides 2 days in which speakers, provocateurs and participants will consider developments, experiences and questions that influence their library’s decisions and actions. Near-term and long-term decisions.

Getting to a ‘#summit’ is not easy.

Yep, it’s easy to actually come to this Leaders Summit. But the point I’m trying to make is for this venue to truly be a ‘summit’ people need to prepare in the same way they would to climb to any summit. Think about it. We

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