KM Today


Tech Predictions

We’re coming to the end of the year and there are lots of predictions out there for a whole range of technology and trends.  Great for big picture thinking and planning  for the future.  Check out predictions for:

* popular holiday toys — love this list of 20 tested & “Yule Elf approved” tech treasures for the holidays

* enterprise social collaboration software — Forrester predicts $6.4 billion market in 2016

* enterprise IT — Gartner sees CSMI nexus: cloud, social, mobile & info — see quote below

The new driving force behind IT for the foreseeable future is what Plummer [Daryl Plummer, Managing VP & Gartner Fellow] and his associates call the “CSMI Nexus” — comprising cloud, social, mobile and information.  The CSMI Nexus forms “a phenomenon that is changing the world as we know it, and certainly changing the IT landscape,” he says. “Cloud is the means of delivery. Social is the behavioral style, the interaction styles. Mobile is the access mechanism. Information is the analytical foundation on which you figure out what decisions to make. You have to build a philosophy around that.

* themes for 2012 from Ross Dawson which I definitely agree with

I am sure there are lots more and I hope you’ll point me toward them but in the meantime, these are ones that crossed my radar today.

Business Goes Virtual

Thanks to Cindy Gordon who gave me a copy of the book she just wrote with John & JoAnn Girard, Business Goes Virtual: Realizing the Value of Collaboration, Social and Virtual Strategies.  I will be interviewing Cindy for the Education Institute Conversations with Leaders series on Tuesday December 6th at 2pm EST.  The book begins with a definition of virtual business and the new face of organizations which is being enabled by social technology.  Another enabler in the virtual world is leadership and Chapter 3 of the book shares stories of a number of businesses and the strategies that have been successful for them — lots of tips for any organization here!  The culture of sharing and collaboration is another enabler for virtual business and the book includes some great stats on the return on collaboration.  Virtual worlds and their adoption by tweens is covered and discussed as an impact for organizations of the future.  Strategies for and examples of successful organizations abound — you’ll get lots of ideas and insights from the book and from my interview with Cindy.  Get the latest strategies and insights for any organization as our world becomes more virtual.  Join us.  Register here.

Happy Hallowe'en!

It seems that I’m on the road every year at Hallowe’en, and this year is no exception.  Here I am in DC on the first day of KMWorld 2011, an exciting and extremely busy conference.  Workshops and Taxonomy Boot Camp are now underway and despite the Nor’Easter and early snow in many parts of the Northeast, I’m only missing one speaker.  Yipppeeee!  I’m not wearing my pumpkin hat today and whoever took the picture of me wearing it a few years ago has thankfully taken it down from Flickr!

Many of you know that I love Google Doodles and often write posts that include their fun seasonal or special occasion doodles, like today!  But who knew that Mashable also loved them, check out some of the older Hallowe’en Google Doodles in their post.  And have a great Hallowe’en day!

 

Google & Muppet Life Lessons

What a great fall day when we celebrate Jim Henson’s 75th birthday and wish he was still with us.  What a creative genius who dared to do something different and made a difference in so many lives!  I love this post from last year about leadership lessons from the Muppets:  so many positive words from such interesting perspectives including Kermit and the Fraggles.  Rebecca and I have been talking a lot lately about critical thinking and the necessity of looking at challenges from difference frames or perspectives.  So check out those from the Muppets, they’re great!

And also have a look at Search Engine Land’s post about today’s Google Muppet doodle. It explains the interactivity of this doodle even if it doesn’t have audio like lots of net curmudgeons complained about this morning.  Life is too short — Henson died at 53.  Be happy and creative; enjoy your weekend and Henson’s Google Muppet Day!

 

Social Media & Research

I just had an opportunity to read the FUMSI (Find, Use, Manage & Share Information) Report on Social Media for Research, a compilation of articles published by Free Pint and edited by Marcy Phelps.  As Marcy says, not only have the technologies and tools changed from the early online days, but so have the participants and the content.  The articles included in this report are very informative:

* Twitter for business intelligence discusses lots of interesting tools for doing research using Twitter — a real eye opener for me!

* LinkedIn: An awesome resource for building your reputation, your connections & your knowledge

* The people have spoken: Tapping into the collective intelligence of social media to brainstorm a new project

* Social networks in reseasrch — I love the tips to improve your cold calling success.

* Evolution in source evaluation: Using social media data — includes great evaluation and influence ranking frameworks as well as influence metrics resources and tools.

Digital Strategy Summit

We’re very excited about this new event taking place in Monterey, Oct 17-18.  The first of it’s kind, the Library Directors Digital Strategy Summit focuses on “Strategic Choices for 2020″ in an intimate and interactive conversation.  Strategic choices and decision-making are a challenge for all directors, deans and senior managers especially in the digital age. Options and alternatives abound, so how do we choose what best fits for our communities, campuses, corporations and governments? The new Library Directors Digital Strategy Summit is an interactive event which includes leading edge thinking, collaborative opportunities for evaluating different future scenarios, various perspectives and viewpoints, industry experts, and more. Digital strategy has been defined as the process of specifying an organization’s vision, goals, opportunities and initiatives in order to maximize the business benefits digital investments and efforts provide to the organization. This summit pushes us to clarify our visions and goals for digital strategy in library environments, shares opportunities and initiatives, and looks carefully at the benefits our investments can achieve.

This two-day summit is an interactive forum for library directors, CEOs, and CIOs of academic, public, government and special libraries to problem-solve, discuss, and network with colleagues. It features a mix of high level presentations, expert panels, round table and facilitated discussions with lots of networking/peer engagement time.   It features one on one time with leading thinkers:

*John Seely Brown, Chief of Confusion; Visiting Scholar at USC; Independent Co-Chairman of the Deloitte Center for the Edge, & Author, The New Culture of Learning

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Continue reading Digital Strategy Summit

Future of News & Info

I love this post from Dan Frommer, The Future of News is Going to be Awesome.  And it has so many implications for those in the knowledge and information biz.  Dan says: “Perhaps the trepidation is because the people who deliver today’s news — journalists and publishers — are the ones who could be the most displaced by the change. Most of today’s news organizations — newspapers, magazines, radio stations, television networks, etc. — will look drastically different in a decade or so. Many will disappear, and only the resourceful will thrive.”  But for the consumer, it’s exciting.  Here’s Dan’s highlights:

*People will have more sources of information and “news” than ever before.

* Information will travel even faster and be more portable.

* Software is the future of media.

* You are your own editor.

*It’s good to be a curator.

* Advertising will improve… and that will change the whole game.

* News and commerce must further blend.

More sources, coming faster to wherever you are whenever you want means that as you will need to edit and curate the tremendous flow with the help of cool tools…. and the business and advertising world will spin the axis another bunch of degrees.  Yes, exciting, scary but pretty darn amazing  for those of us trained to deal with information and knowledge flows, who are flexible enough to change quickly and fit into the new big picture of our organizations and communities.  What are implications for you?  your organization or community?  Use your imagination and

Continue reading Future of News & Info

Owyang, KMWorld & Social Media Tips

Jeremiah Owyang

Great Mashable interview, 5 Tips for Creating More Efficient Social Media Processes,  with Jeremiah Owyang,  opening keynote speaker at KMWorld 2011. I’m looking forward to Jeremiah’s talk in DC on Nov 1, Architecting a Connected Enterprise.

From the article: “Creating, executing and evaluating a social media plan takes a healthy amount of time, money and talent — resources that are scarce in today’s business world….Here are 5 essential tips:

 

1. Utilize your existing team

2. Build a plan that is nimble

3. Minimize spend on tools & consultants

4. Hire qualified talent

5. Learn from others”

Interesting that these tips are the same ones we use with clients when we are working on strategic or direction planning.  We work with the existing team to create flexible plans with stretch in them, using their talents to create environmental scans, focus groups, organization interviews as much as we can.  We definitely encourage learning from others by doing industry research, as we did recently: Assessing Innovation in Corporate & Government Libraries.

iSchool Institute Summer Courses

University of Toronto’s iSchool Institute’s Fall 2011 schedule is now available: institute.ischool.utoronto.ca

Project Management for Information Managers Wed. 6 Jul 2011 – Fri. 8 Jul 2011 in Ottawa  –  Only 2 spots left!

3 days (18 hours) – 9:00 AM to 4:00 PM

Instructor: Jane Neath

Fee: $625.00

Cert: IM or stand-alone

In the changing world of the information professional, the ability to effectively and efficiently manage projects is an essential skill. Project Management software can help, but knowledge of the fundamentals of the planning, estimating, monitoring and reporting tools, what they are and how to apply them, is essential.

In team-based project-oriented environments, more critical than knowing how to use tools, is knowing how to lead project teams over whom the project manager has no formal authority or control. Knowing one’s own management style, how to read others’ and adapt one’s behaviour to the needs of others in different stages of team development are valued yet often underdeveloped competencies for today’s information and technology professionals.

In this 3-day workshop, team leaders and managers apply proven project management techniques to an actual project. You leave the workshop with a project plan and pragmatic information that will be immediately, readily and easily applicable to your job.

“Jane is very knowledgeable which made her use of examples more relevant. Excellent job!”

“Gave me good ideas of adding IM requirements to new projects.”

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July courses in TORONTO

Setting the Management Framework for Information Management

Fri. 22 Jul 2011 – Sat. 23

Continue reading iSchool Institute Summer Courses

The Doubling Digital Universe: Info Profession’s Time to Blossom

If you look on the left side of this post, you’ll see a little a counter incrementing at a rapid rate. IDC is highlighting its latest 2011 Digital Universe Study with the World Information Growth Ticker. Look at those numbers whirling by! That’s a live look at how information doubles every 2 years. Doubles.

And yet the investment in structures, staffing & security isn’t keeping pace.  IDC has been studying digital information for years; you can either read the paper or view the videos on the site — pick one & do it. We are in the information profession, and we need to be aware of these considerations for the information sector.  Librarians in the public and academic sector take note: this isn’t just about “organizational information” — often seen as the domain of records managers, knowledge managers, CIO’s, IT and information managers.  This is about information – and as the lines blur between information containers, publishers, creators, curators, “published” content, “unpublished” content – you name it — the roles, responsibilities and considerations of all those in the information profession also blur – or blossom, depending on your perspective.  For Jane & I? It’s a time for the profession to blossom.

Here’s an excerpt from the study’s Call to Action:

“Since 2007, IDC’s Digital Universe Study has highlighted the mismatch between the rapid growth of the digital universe and the very slow growth of staff and investment to manage it. This year, the study highlights an additional issue that promises to define

Continue reading The Doubling Digital Universe: Info Profession’s Time to Blossom