Hack the Library!


I’m very excited about next year’s program for Computers in Libraries 2014 in Washington DC. How can it not be fun with the theme, Hack the Library! Although, I do think almost anything can be hacked (or transformed) — any organization, any process. And not only do I think they can be hacked, I think they should be. We need fresh ideas, re-engineered processes, new strategies, continuous innovation and creativity as we deal with an uncertain future no matter if we are a library, an information service, or just about anything else!

Great keynotes for Computers in Libraries 2014:

* David Weinberger, Co-Director, Harvard Library Innovation Lab; Senior Research, Harvard’s Berkman Center for Internet & Society, & Author, Too Big to Know & Everything is Miscellaneous: The Power of the New Digital Disorder, & Co-Author, Cluetrain Manifesto. His topic: Hack Libraries: Platforms? Playgrounds? Prototypes?

* Mary Lee Kennedy, Chief Library Officer, New York Public Library (formerly at Harvard Business School & Microsoft). Her topic: Hacking Strategies for Library Innovation.

* Mike Lydon, Principal, The Street Plans Collaborative & Author, Tactical Urbanism. His topic: Hacking Library Spaces

Check out the exciting streams of sessions: Creative Spaces & Makerspaces; Hacking the Enterprise; Discovery, Navigation & Search; Transforming Web Presence; Internet @ Schools; Library Issues & Challenges; User Experience; Transformation, Change & People; Community Impact; Future Directions; Rethinking Our Approaches; Under the Hood; Digital Academy; Innovation & more!

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Keep Current with Gary Price


Gary Price is the information industry’s best kept secret. Many of us were introduced to Gary’s keen intellect in his 2001 work with Chris Sherman, The Invisible Web: Uncovering Information Sources Search Engines Can’t See. Twelve years later Gary is still uncovering and surfacing the deep floor of the Web for us. I suggest to public libraries all the time that they should have 30 minute quarterly or bi-annual updates for staff with Gary. Library staff are often so busy that they don’t have time to learn new e-resources or to think about how these e-resources can benefit their customers. Most importantly, public libraries need to differentiate their services and resources. Anyone can use Google or Bing or Yahoo. What libraries have and – must raise awareness of – are resources and expertise that goes way beyond (and to take the analogy of ‘uncovering’ one step further “go under”) these search engines. Most of these sources, sites and tools Gary introduces me to are free. Gary is a librarian, after all. He’s all about open source and free.

What I find so amazing each time I talk with Gary or listen to him or read him in InfoDocket is his vast insight into publishing, the web and libraries. I’m not just amazed – I’m enthralled. I don’t make these links; I can’t retain these details. But why should I? Gary does. Imagine Gary at your next staff day; the morning session focused on developments in publishing and implications for libraries

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Top 10 IT Issues from Educause


I find this year’s look by Educause at IT issues particularly interesting. They “reflect the increasing interconnections among external forces, institutional strategic priorities, and information technology in higher education.” “The boundaries between academia and the rest of the world have never been more porous. These external forces are shaping the strategic priorities of higher education institutions.” Here is the list:

1. Leveraging the wireless and device explosion on campus

2. Improving student outcomes through an approach that leverages technology

3. Developing an institution-wide cloud strategy to help the institution select the right sourcing and solution strategies*

4. Developing a staffing and organizational model to accommodate the changing IT environment and facilitate openness and agility

5. Facilitating a better understanding of information security and finding appropriate balance between infrastructure openness and security

6. Funding information technology strategically*

7. Determining the role of online learning and developing a sustainable strategy for that role

8. Supporting the trends toward IT consumerization and bring your-own device*

9. Transforming the institution’s business with information technology*

10. Using analytics to support critical institutional outcomes*

*these were also in the 2012 list of IT issues

New Strategic Priorities:

Contain & reduce costs Achieve demonstrable improvements in student outcomes Keep pace with innovations in elearning, & use elearning as a competitive advantage Meet students’ & faculty members’ expectations of co

ntemporary consumer technologies & c


A real challenge for academic libraries (and most other types of libraries and organizations as well). I like the

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IFLA 2013: Supporting KM – Tech & Tools


Here is the paper & slides Frank Cervone & Jane Dysart presented at IFLA’s( 79th World Library Information Congress in Singapore:

Paper: IFLA – Cervone-Dysart-KM Tools

Slides: Slides Cervone-Dysart-IFLA_KM_Tools

The presentation covers some open access and open sources technology and tools which can be used to support learning, knowledge sharing and team-based work in any organization. It covers knowledge management (KM) systems, business intelligence (BI) systems, document management tools, personal KM tools, some specialized application tools and social media tools. This list is definitely not exhaustive, but some to look at if you need some support for your initiatives.

SOFTWARE AND REFERENCE URLS ( OpenKM ( SpagoBI ( JasperSoft ( OpenDocMan ( TemaTres ( MediaCrawler ( OpenSearchServer ( PiggyDB ( Freeplane ( Kwok Information Server ( Plandora ( ( KM Today newsletter ( City of Yarra and Yammer ( British Library and Yammer

IFLA Insights with Jane


Trends, and thinking about the future, have always excited me and I want to share a couple of recent trend reports. The first trend report is from my colleague Stephen Abram (he and I used to watch kids in the playground in thinking about future technology). It is one he put together for a recent webinar, a technology forecast for libraries.

Education Institute: 2014 Tech Forecast for Libraries in Stephen’s Lighthouse

The second trends report was released from IFLA yesterday. It is based on interviews and discussions with experts from many different environments (including my friend & valued speaker, Lee Raine, Director, Internet & American Life Project, Pew Research Institute & keynote at Internet Librarian 2013 in the fall in CA). IFLA’s trends report is not specific to libraries but showcases insights in a broader context. As we look at what changes are happening in the world, we need to think carefully about the implications for libraries and their communities. Something Dysart & Jones do with their clients regularly.

IFLA Trends:

New technologies will both expand & limit who has access to information Online education will transform & disrupt traditional learning Boundaries of data protection & privacy will be redefined Hyper-connected societies will listen to & empower new groups (mobile technology plays a big part) The global information economy will be transformed by new technologies

Technology is a common thread in IFLA’s trends and certainly in sessions at the 79th WLIC in Singapore. Technology is a (not the) core

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Hack the Library!


When many people think of a library, it is a very traditional picture, somewhat like this Google Doodle which captures the spirit of Ada Lovelace, mathematician and writer in the early 1800s.

Ada Lovelace, Mathematician & Writer

However after listening to speakers at Creative Making for Libraries & Museums this week, most people would not recognize some of the current spaces as being part of libraries museums. Something like this Google Doodle. Can you see Google in there?

Tribute to Josef Frank

Hack the Library! is the theme of Computers in Libraries 2014 in DC, April 7-9. The call for speakers is now online. We will be working on the program in October and hope to finalize in November. I am hoping to have a number of speakers that participated this week’s at the Creative Making in Libraries and Museums symposium present at CIL next year as they have really hacked their libraries, changed their culture, created awesome spaces and engaged their communities! We need to learn from them and others.



Canadian, eh? Google Love!


140th Anniversary of the Royal Canadian Mounted Police

Well, you can’t get more Canadian than this, eh? Except maybe with hockey, but we’re not talking about that again this year! I love Google doodles, but I really love this one. Really made me smile when I saw it this morning! And speaking of Google, do you ever check out the more button on Google? If not, you should, they really have some cool stuff: maps for mobile, SketchUp which builds 3D models quickly and easily (so they say), trends, translate, and lots more. Check it out.

Enterprise Search Trends


Enterprise Search Summit

This morning’s Enterprise Search Summit in New York began with Daniel Tunkelang who has worked with Endeca, Google and is currently Head, Query Understanding, at LinkedIn. Interesting talk. I loved the term “crowd sourced curation” he used to talk about building shortcuts (using go/links in LinkedIn). I liked the idea of mining search logs of queries to build labels and recycle the logs. Daniel also referred to Peter Morville‘s Search Patterns — something we will likely hear more about when Peter speaks in the fall at Internet Librarian 2013, Oct 28-30 in Monterey CA.

Following Daniel’s talk, Helge Legernes, CTO, Findwise reported on his organization’s second survey on enterprise search adoption. What spoke to me was that people still do not find it easy (55%) to find the right information. AND, that two of the top obstacles for not finding the right information, are related to tagging — the lack of it, and the inconsistency of it when applied. We will definitely here more about this in the fall at Taxonomy Boot Camp, Nov 5-6 in DC.

Long time search industry watcher, Sue Feldman, CEO of Synthexis led a panel on search trends. Sue has a new book out called The Answer Machine (& here’s an earlier published piece on the topic). Her list of search trends for the future:

Cognitive computing Context, conversation, infoApps Big data & analytics (she referred to Tom Davenport‘s 2007 book, Competing on Analytics) Integrated information platforms, integrated information, integrated technologies

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Building Smarter Organizations, May 14th!


Further to my post in March about our most recent event, Building Smarter Organizations, I have to admit I am really excited. One of my neighbours stopped me today while we were walking our dogs, to say she thought this event would be terrific! I can’t wait to hear our fabulous line up of speakers including:

Rick Huijbregts, Vice President, Industry and Business Transformation and General Manager, Smart + Connected Communities, Cisco Canada

Dan Pontefract, Director of Learning, Telus and author of Flat Army

Camine Porco, Associate Partner, IBM Interactive Canada

Sandra Montanino, Director of Professional Development, Goodmans LLP

Ted Graham, Director of Knowledge, Learning and Innovation, PwC Canada

Heather Colman, KM Specialst, Hicks Morley

Arna Banack, President, Arbacus

Vince Molinaro, Managing Director, Knightsbridge

In just two weeks, on Tuesday May 14th at the Bram & Bluma Appel Salon in Toronto, we will be participating in an intimate and interactive one-day event to discuss, network, and learn to spark creative and innovative solutions for organizations using enterprise social networking. It’s for leaders, knowledge managers, technologists, learning / training experts, innovators, business designers, strategists, social business gurus, communications and human resources specialists — all those who want to expand their thinking, increase their network and get some practical tips to make their organization smarter.

People in smart organizations share what they know more easily, learn faster, innovate more. That means the organization is able to spot and exploit opportunities, manage risks, operate efficiently, and be more productive. Using a new approach

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How Do You Do What You Do? Predicting the Future


Years ago a asked a colleague to speak on a panel about how she knew what she knew — what did she know that enabled her to her job so well? She told me it was the most difficult exercise. For most of us, we “just do” things without thinking about how we do them, the processes we use to do them. So it is really interesting to hear the inner workings/thinking of people, especially if we can get them to articulate those workings. Just saw this post by Cisco Chief Futurist, David Evans, about doing just that! He looked inward and here’s what he says:

While predicting the future isn’t an exact science, it can be accomplished with surprising accuracy. Here’s how I do it.

1) Scan by casting a wide net: Once the trends are developed, I use a scenario-planning technique that allows me to envision future states from just a few years to decades. I then use a process called “backcasting,” which, in essence, is the opposite of forecasting. With forecasting, you start at a current state to envision what’s possible. With backcasting, you begin at a future state and consider the events that need to occur to enable that scenario. Once these events are identified, I apply a set of filters and use a weighting system to determine their viability. Filters often take the shape of questions. Will a specific technology exist in that time frame to enable a given event? Are there dependent technologies or

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