Libraries Matter. A National Voice Matters. CFLA-FCAB Matters.


Look out. I’m passionate about this. And I’m concerned at the quiet surrounding CFLA-FCAB: Canadian Federation of Library Associations. Quiet means no one is paying attention. Quiet means no one is talking. Quiet means no one is debating, prompting, urging, moving forward. Quiet means those who are louder about certain issues will be heard. Bring your voice.

Alix-Rae Stefanko, new Chair of CFLA-FCAB, is phenomenal, and she’s leading the charge for the National Forum, May 2nd in Regina. Come – join us – inform our national thinking, positioning and policies on intellectual freedom and artificial intelligence.

Join us in Regina, Saskatchewan, for our first National Forum to be held May 1 – 2, 2018 at the DoubleTree by Hilton Hotel and Conference Centre, 1975 Broad Street, Regina; the opening reception is the evening of May 1 and the National Forum is May 2. The National Forum program is designed to blend informative sessions with challenging roundtable conversations. It will carefully consider and debate Intellectual Freedom and Artificial Intelligence, and how Canadian libraries sustain their critical value of freedom of information in the evolving societal shifts. The day’s outcome will be a National Forum Paper informing CFLA-FCAB’s positioning.

Contribute with colleagues from across Canada in focussed dialogues that will consider some of the most critical challenges facing libraries. Contribute towards crafting outcomes that will advance the state of libraries and the Federation.

Here’s the program – with an important addition:

Bruce Walsh will be the keynote! Canadian publishing is @ the

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Ethical AI: What Will That Look Like for Libraries?


At a January 2018 Girl Geeks Toronto event on Ethical AI, we listened to 3 articulate, brilliant women discuss the engineering feats and ethical vulnerabilities of current and near-future artificial intelligence. The recording is very high-quality, and I encourage you to grab a hot beverage and watch it – and listen. Listen very carefully. Inmar Givoni (Autonomy Engineering Manager at Uber Advanced Technologies Group), Karen Bennet (VP Engineering at Cerebri AI) and Anna Goldenberg (Member of the Vector Institute, Assistant Professor at the University of Toronto Department of Computer Science, and Scientist at the Genetics and Genome Biology Lab at SickKids Research Institute), each focus on different areas of engineering and may not share common experiences or opinions. But one thing they do agree on is that it is a problem that ethical and societal policies regarding AI are not keeping pace with the technologies. Not keeping pace! These policies aren’t even in place in Canada. There’s no point in pointing fingers or wringing hands; we need to grasp hands and join in leading the way.

It’s no secret that I am intrigued and concerned about the impact of artificial intelligence on public and academic libraries. It’s one of the reasons I’m involved in planning CFLA-FCAB’s first National Forum in Regina on May 2, 2018. Whether you agree that AI will bring significant shifts to the library landscape, you no doubt think about the shifts AI is and will bring to your communities, your life and our campuses and

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Artificial Intelligence: AI - All In @ #CFLAFCAB2018


Save the date! May 2, 2018 – CFLA-FCAB’s First National Forum @ Saskatchewan’s Libraries Conference! Be a part of history – be a part of informing Canada’s library policies on Intellectual Freedom & Artificial Intelligence. #cflafcab2018

Why #ArtificialIntelligence? #AI stands to impact all parts of our lives, our work, our communities and our education. And since libraries – whether they are in the public, academic, government, school or corporate sectors – are an integral part of people’s lives, work, community and learning – AI is a significant issue with which we in the information and library sector must be involved. We can’t just be impacted by AI. We must use AI.

AI is all about data. Libraries have data. Lots of data. Are we using it? Mining it? Gaining deep insights from it? Using it to build AI tools? C’mon – admit it. We may be using our data in traditional ways, such as for operational decisions or reporting, but we are not mining our data to identify patterns and use for decision-making.

MIT Massachusetts Institute of Technology’s magazine lists the Top 10 Breakthroughs expected for 2018. While all 10 have a ripple effect for libraries, 3 have

significant implications for information-intensive services and work:

Sensing City (see below) AI for Everybody Perfect Online Privacy

Let’s take, for instance, Sensing City. Given that I’m sitting just north of Toronto, and given that Toronto is the city used in the example, this seems reasonable. Quoting from the zine:

“Numerous smart-city

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Computers in Libraries 2018 -- Program Sneak Peak!


As program director for more than 20 years for the Computers in Libraries conference, I am thrilled to introduce our keynote speakers and some of the themes to be discussed!


Rick Huijbregts, VP, Strategy & Innovation, George Brown College former VP, Digital Transformation & Innovation, Cisco Jeanne Holm, Senior Technology Advisor to the Mayor, Deputy CIO at City of Los Angeles, Information Technology Agency, City of Los Angeles UCLA, In Unison, Open Data Collaboratives, International Academy of Astronautics Digital Transformation & Libraries: Participatory Culture Hubs with Brendan Howley &Daniel Lee, Co-Founders, Icebox Logic — using media & stories! Facts in the Digital Age: Coping in an Era of Total Noise! with popular #CILDC speaker Lee Rainie, Director, Pew Research Center & others! Games, Gadgets & Makerspaces: Conference Opening Networking Event!

Lots of wonderful speakers will be participating, some returning, popular experts, some new & exciting. Key themes:

Navigation & Search UX & Digital Presence Community Engagement Learning from Leaders from Toronto Public Library, British Library, Edmonton Public, Purdue, and more! Also in Library Leaders Summit! Internet@Schools & 2nd day too! Open Access Enterprises: Processes & Practices Makerspaces: Tips & Practices Systems & Operations Discovery: Practices & Possible Future Future & Innovation Metrics Management Tips & Practices Tech Tools

There are also lots of in-depth workshops on these topics for those who want more. Conversations and networking are most important at Computers in Libraries 2018 so our producer, Information Today, and our sponsors host morning breakfasts, coffee breaks, and receptions;

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Computers in Libraries 2017: Sneak Peek!


As program director for Computers in Libraries 2017, March 28-30 in DC, I have delivered the program to Information Today, the producer of the conference. The program with sessions and workshops should be online in a few weeks and you should receive your snail mail copy after that! In the meantime, our theme is Upping Our Game: Taking Libraries to New Heights with Technology and here’s a few early highlights to peak your interest:

new full day Searchers Academy workshop on Mon Mar 27 with many other half day workshops on change management, grant seeking, outcome measures, putting a press room on your website, hands-on video lessons, makerspaces, library tech update, engaging teens, Internet of Things (IoT) infrastructure and apps, innovation, fundraising, monitoring tools & dashboards, tech trends, UX, security, and more! popular Games & Gadgets networking & fun evening on Mon Mar 27 Opening keynote speaker Gina Milsap, CEO, Topeka & Shawnee County Public Library, Library Journal Library of the Year in 2016 on Tues Mar 28 New full day streams/tracks of sessions on funding strategies & practices as well as upping our marketing game a talk about winning with Pokemon Go in a special library co-located Library Leaders Summit on the topic of Future Proofing Libraries with terrific speakers & lots of time for discussion with your colleagues put the dates in your new 2017 calendar & stay tuned for lots more exciting topics and speakers!

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Internet Literacies & Crap Detection


Just saw this 2010 vid again from Internet Librarian keynote speaker alumni, Howard Rheingold. I knew him before the early days of the Internet, when he was focused on communities, and always love to listen to his ideas and thoughts. I love this piece on critical thinking around the Net/or as he calls it, crap detection.

He believed in 2010, and I think still relevant today, that we need to go beyond skills to literacies:

attention participation collaboration critical consumption (crap detection) network analysis

Skills, literacies and search engines help to search credibilities, but I think we as librarians, need to push our knowledge of credibility, crap detection, and trust by the public. I look forward to lots of discussions around this topic at Internet Librarian 2016, Oct 17-19 in Monterey CA especially at our Tues evening program celebrating Internet Librarian’s 20th anniversary and “Looking Forward Retrospectively”. And watch the conference website for a link to post your favorite Internet Librarian memory, picture, link, etc.

User Experience UX -- Indi Young


Indi Young, IL Keynote

We are very excited to have Indi Young as a keynote speaker for Internet Librarian 2016 on Monday Oct 17th in Monterey CA. When I saw Nate Hill at a recent conference, he commented on how lucky we were to have her! Indi is also leading a workshop on stellar UX at the conference on Sunday Oct 16th!

Indi got her start as a software engineer with a computer science degree. She was a founder of Adaptive Path in 2001, a pioneer in user experience design. She has written two books: Mental Models: Aligning Design Strategy with Human Behavior and Practical Empathy: For Collaboration and Creativity in Your Work. She blogs. Here’s more info about Indi.

Indi does “research for organizations about the people they hope to support. [She] helps them think beyond “users” and beyond “user research,” gaining clarity instead about which problems to solve, which segments of people to support, where the gaps are, and how to branch services and products. [She] helps clients curate and add to this roadmap through the decades.”

Make sure you sign up for her workshop and hear her keynote speech at Internet Librarian 2016!

Learning from Others!


This email hit my desk today and it really resonated with me as I work with and talk with so many who have difficulty proving their value and impact. It also addresses the financial industry where my roots are! The highlights below are mine but the text is not.

Monetizing Information Flows

StreetContxt is a hot, Canadian-based start-up that just raised $8 million from A-list investors, including a number of big banks and brokerage houses. Its mission is simple: to maximize the value of the mountain of investment research that gets generated each year. But what really makes StreetContxt stand out to me is that it offers a very compelling business proposition to both those who create the research and those who use it.

For the sell-side (those who create the content), it’s currently difficult to measure the impact much less the ROI on the huge volume of research they create annually. They send it out to presumably interested and qualified recipients, with no way of knowing if it is acted on, or even viewed.

For the buy-side (those who receive and use the content), it’s impossible to keep up with the blizzard of information being pushed out to them. Even more significantly, some of this research is very good, but a lot of it isn’t. How do you identify the good stuff?

StreetContxt offers the sell-side a powerful intelligence platform. By distributing research through StreetContxt, research producers can learn exactly who viewed their research and whether it was forwarded

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Information Architecture 4th edition!


Did you know that O’Reilly has published the 4th edition of this seminal work, Information Architecture: for the Web and Beyond, by Peter Morville and Louis Rosenfeld first published in 1998? Terrific! And I just got my copy. The first section introduces IA with definitions and issues then discusses design for finding and for understanding. Part 2 covers the basic principles of IA including organization systems, labeling systems, navigating systems, search systems as well as thesauri, controlled vocabularies & metadata. Peter is a wonderful teacher and speaker about these topics for librarians, info pros, taxonomists, and knowledge managers. He will be participating in Library Leaders Digital Strategy Summit at the DC Hilton, March 8-9.

Computers in Libraries 2016


Library Labs: Research, Innovation & Imagination

I’m very excited about the next year’s Computers in Libraries 2016, March 8-10 in Washington DC. First, #CILDC is 31 years strong! And still highlighting innovative technology and library practices, sharing leading-edge information services and community engagement strategies as well as looking at the impact these services and practices have on their communities.

Many organizations have innovation labs, incubating spaces, and ways to stimulate imagination and support research. Our theme for Computers in Libraries 2016, Library Labs: Research, Innovation, & Imagination, aims to do the following: • Highlight library research that translates into useful strategies and practices for libraries. • Share new and exciting projects from information industry labs. • Feature innovative services and libraries. • Stretch our imagination with possible areas for further library research and testing.

Monday March 7th

18 wonderful workshops — the always popular Searchers Academy, Tech Trends for Libraries, Design Thinking for Libraries, Responsive Web Design, How to Make a Makerspace, Information Architecture, User Experience (UX), Data Visualization, Essential Sharepoint, Staff Development, Demonstrating Value with the Logic Model, Marketing Your Library, and more. A new full day workshop, Incubating Creativity & Imagination will inspire many ideas for incubating learning in your community!

Games, Gadgets & Makerspaces: Welcome & Networking Event from 5.30 to 7.30 with refreshments is a popular meeting, learning, and networking event. Includes lots of gamers and gadget lovers and is definitely an evening of fun, playing, learning, and networking. See how you can transform your thinking,

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