|
|
Jane Dysart posted this in Conferences, Learning, Lib, IM, KM on February 6th, 2012 Knowledge, creating it and sharing, it is at the core of what I have been involved in throughout my career — in libraries, in corporations, at conferences, on the web, with friends and colleagues. I like the post this morning from Nina Platt, which included the following:
Those of us working in knowledge management (KM) have long said that we need KM more in troubled economic times than any other time. Why? Because using KM as a strategy for getting or staying ahead of competitors makes sense. KM can drive consistency, consistency drives quality, and quality work brings in repeat customers. While this is true, why did we see so many layoffs of KM staff as the economy turned south? Apparently, hiring KM staff picking up again or it may be that it is being outsourced? As a KM consultant, Nick Milton reports that his business is growing. Read more in If knowledge management is dead, why does it have such a strong pulse?
I am very excited about KMWorld 2012, October 16-19 in DC which will include Taxonomy Boot Camp (Oct 16-17), Enterprise Search Summit (Oct 17-19), and SharePoint Symposium (oct 18-19). The call for speakers for KMWorld 2012 is online and I hope you will consider sharing your experiences and knowledge with your colleagues at this key event for those in the KM field. The theme of this year’s event is Knowledge Sharing & Learning: Communication, Collaboration & Innovation . I’ll be sharing more information about new initiatives and keynote
Continue reading Knowledge, KM & Success
Rebecca Jones posted this in Learning, Lib, IM, KM on January 31st, 2012 Designing an Academic Library Learning Commons: Students Have Their Say Sue Reynolds @ University of Toronto Scarborough Library
Come talk with Sue about their research study with students on Thursday February 2, 2012 12:00 pm – 2:00 pm, Lower Lobby of the MTCC
This research study is a user needs analysis of the views and comments of potential student users as to what should be included in a learning commons, how the space should be designed and what services should be provided. Focus groups conducted with undergraduate student users of the existing Informatics Commons at the University of Toronto Scarborough Library showed that students appreciated convenient access to desktop computers and to staff help. In a future learning commons, students need spaces for quiet individual computer use, collaborative group computer use, and social activities. Service needs include improved technical, research and writing support.
Rebecca Jones posted this in Conferences, Lib, IM, KM on January 30th, 2012 Come hear Wellington County Public Library’s experience at the OLA Poster Session on Thursday February 2, Lower Lobby of the Convention Centre, Noon – 2:00 p.m.
Reinvesting in the Carnegie Legacy: Small Public Libraries, Big Community Impact
Danielle Arial
Wellington County Library
Throughout the last decade, the County of Wellington has exemplified a commitment to community investment. In that time, nine of their fourteen branches have been renovated or reconstructed, with the five others to be completed over the next six years. Reinvestment in the County’s five original Carnegie libraries substantiates the very real return on investment Andrew Carnegie imagined. These innovative building projects create healthy, vibrant communities: barrier-free accessibility combined with environmentally sustainable construction standards lay the foundation for significant community impact. Accessible washrooms and parking, along with assistive technologies exemplify the County’s commitment to barrier-free service. Living roofs, rainwater collection for washroom use and daylight harvesting are just a few of the initiatives incorporated into the County’s Green Legacy Building Standards. The poster session will inspire other municipalities, providing ideas as to how they can renew this worthwhile investment.
Here’s a guide to the Posters developed by 28 public, academic, corporate and agency libraries describing programs, projects and research they’ve undertaken. Come talk with them about what they’ve learned — up close and personal!
Lower Lobby of the Convention Centre, Thursday February 2nd and Friday February 3rd, from 12:00 Noon – 2:00 p.m.
OLA Poster Sessions: Feb 2 & 3 – Descriptions
Jane Dysart posted this in Conferences, Learning, Lib, IM, KM on December 1st, 2011 Just because it’s Dec 1, no that’s not Ba Humbug but rather Ba, the KM concept of a physical or virtual collaborative space where participants feel safe and exchange insights. Since collaboration and communication are key to so many positive paths, including innovation, improvement, and learning, we should be looking for more Ba environments in our organizations and communities. I should have used the Ba concept in my recent post on imaging an engaging place, what a perfect term for a teen space — the teen ba! I’m trying to envision such a Ba space for next year’s KMWorld 2012 to support the conference theme Knowledge Sharing & Learning: Communication, Collaboration & Innovation. Thanks to Bill Ives & Stan Garfield for brainstorming with me. Got suggestions? Send them along. Thanks.
Jane Dysart posted this in Lib, IM, KM, Marketing, Tech & Tools on November 30th, 2011 Are you ready? Hamilton Public Library Chief Librarian Ken Roberts and I talked about ebooks a few weeks ago for an Education Institute “Conversations with Leaders” series. We talked about was the huge increase in ebook circulation over that last 18 months and how there was a real spike after Christmas last year. A recent Toronto Star article emphasized the same situation with ebooks in the Toronto Public Library.
So have you made your plans for supporting the even greater tsunami of ebook seekers following holiday gift giving of electronic goodies? If you thought it was ebook crazy last year, this year will be even multiplied at least ten fold. Suggestion: make it really clear on the front page of your website how to deal with ebooks — how to download to particular devices (step by step), how to find ebooks in your collection, tips, FAQs, etc. Be prepared so your customers don’t get frustrated and bypass your library.
Retailers have Black Friday and Cyber Monday. I think libraries should have a catchy name for the ebook extravaganza following electronic holiday giving – Ebook Xday, or maybe just Ebookday. Got some other suggestions?
Michael Edson, Director of Web & New Media Strategy at the Smithsonian Institution, has interesting insights & is always researching and learning from others. Innovation is a topic he has researched and he’s going to share practical nuggets with the audience of Computers in LIbraries 2012. Here’s a sneak peek at what he’ll be talking aboug:
Creating Inspiring Services Edson begins by talking about what it means to be “innovative”: how to recognize it, how to make it happen more, and how to prevent the opposite from happening. Using his past five years of experience moving a respected cultural institution into the 21st century, Edson shares his lesson learned, creative strategies, tips and more. He understands how to engage his community, how to create and support an innovative culture, how design exciting new services and to put that knowledge into practice. Filled with lots of examples, he inspire us to create innovative services for our communities.
Another indication that Edson knows how to engage his community? He’s also researching organizations that get more than one million hours per year of volunteer effort through their websites. Hope he shares what he learns with the audience of Computers in Libraries 2012.
I can’t believe it’s been almost a month since we’ve posted on our site — too many conferences and work with clients. All wonderful and very stimulating. We’ve been brimming with things to say but no time to put them into words, so hopefully this is the beginning of many new posts to come!
We’ve talked a lot about thinking critically and strategically as well as creativity. Today Don Tapscott pointed me to an interesting article on creative thinking, an excerpt published by Fast Company from a book, Bob Gill, so far. As author, artist & graphic designer Bob Gill says, “Interesting solutions begin with interesting problems. So reframe the problem.” Rebecca and I have been working with clients on “reframing” their perspectives and challenges, so I’m looking forward to reading more in Gill’s book.
I was also inspired recently by some creative ideas from KM evangelist Bob Buckman who spoke at KMWorld 2011. He said to me, it’s necessary to move “an organization to a decision making process that is faster than the competition. Speed of Innovation is the key to competitive advantage. Being able to innovate around the needs of the customer is great, but if your competition does it faster than you, then you still loose.” I’m planning to use some of this words as a theme for KMWorld 2012: Knowledge Sharing & Learning: Communication, Collaboration & Innovation. The call for speakers will be up at the beginning of January and from all the buzz following KMWorld 2011 I know we will
Continue reading Creative Thinking, KM & Innovation
Rebecca and I had an aha! moment earlier this year about calling databases (the staple for librarians for years) websites. That’s what resonates with our customers — websites. They may be specially priced websites, or some that require a fancy login, but they are websites. For those of us who learned about databases so many years ago, repeat after me, “websites, websites, websites!” NO MORE ELECTRONIC DATABASES, ONLINE DATABASES, or just databases. WEBSITES only! It’s one of those “whack on the side of the head” things. Get on board.
I just had an opportunity to read the FUMSI (Find, Use, Manage & Share Information) Report on Social Media for Research, a compilation of articles published by Free Pint and edited by Marcy Phelps. As Marcy says, not only have the technologies and tools changed from the early online days, but so have the participants and the content. The articles included in this report are very informative:
* Twitter for business intelligence discusses lots of interesting tools for doing research using Twitter — a real eye opener for me!
* LinkedIn: An awesome resource for building your reputation, your connections & your knowledge
* The people have spoken: Tapping into the collective intelligence of social media to brainstorm a new project
* Social networks in reseasrch — I love the tips to improve your cold calling success.
* Evolution in source evaluation: Using social media data — includes great evaluation and influence ranking frameworks as well as influence metrics resources and tools.
|
What’s Impacting Our Future?
|
