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IFLA: Connections, Collaboration, Community

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President’s Meeting in Columbus, Aug 2016

Ok, here I am in Columbus, Ohio attending IFLA‘s 82nd World Library & Information Congress and feeling really guilty that I have not posted & connected since February! Not because I didn’t have things to say, but for various reasons. So if Andrew Pace can get back to blogging, I felt I better too! Thanks Andrew for pushing me! 🙂

A lot of great stuff is happening at this IFLA meeting with the theme – Connections, Collaboration & Community. Here’s a few things:

New Continuing Professional Development Guidelines from on of the standing committees I belong to, CDPWL. And we had a great discussion of those guidelines in our session on Tues. We’ll be doing another one at next year’s conference in Poland. President’s Meeting with great speakers (session 092) — I tweeted a lot using #IFLAPres & there is also a Facebook page you can like & learn about future meetings. BTW, in his plenary session this morning David Ferriero, who blogs as AOTUS, mentioned one of my tweets from the Monday morning’s President’s meeting! I nearly fell off my chair! Knowledge Management section, which I’ve been a member of for many years, just published a book highlighting wonderful speaker presentations over the last number of years — Knowledge Management in Libraries & Organizations

Hope to share more soon!

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Exciting 2016! Upcoming Events

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Well, we’re half way through January and I’m finally writing the post I wanted to do weeks ago! I am so excited about many upcoming events:

Ontario Library Association SuperConference next week in Toronto, some highlights:

*IFLA President Donna Scheeder brings greetings & discusses her President’s Meeting April 6-9 in Toronto

*Jane Dysart interviews several generations of librarians, Generations: Meeting of the Minds, Wed 4pm

*Rebecca Jones being awarded Public Librarian of the Year award, Thurs — well deserved! Yeah!

Computers in Libraries 2016 in DC March 7-10, see my last post for more details about theme, Library Labs: Research, Innovation & Imagination

Library Leaders Digital Strategy Summit in DC, March 8-9 — usually on the west coast for the first time in DC with facilitators Rebecca Jones & Michael Edson, former office of the CIO of the Smithsonian Insitute & now Associate Director & Head, Digital, United Nations Live, Museum for Humanity

Ebooks Symposium, University of Toronto iSchool, March 17-18

Future of Libraries: Ours to Create, NOW! USC in LA, March 31/April 1

IFLA President’s Meeting, Call to Action: Buiding the Change Agenda for the Information Profession, Toronto Sheraton Hotel, April 7-8 with tours and receptions at other locations. Including industry leaders and top libarians from around the world!

Check them out and join us for great conversations, lots of learning and interesting networking!

Computers in Libraries 2016

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Library Labs: Research, Innovation & Imagination

I’m very excited about the next year’s Computers in Libraries 2016, March 8-10 in Washington DC. First, #CILDC is 31 years strong! And still highlighting innovative technology and library practices, sharing leading-edge information services and community engagement strategies as well as looking at the impact these services and practices have on their communities.

Many organizations have innovation labs, incubating spaces, and ways to stimulate imagination and support research. Our theme for Computers in Libraries 2016, Library Labs: Research, Innovation, & Imagination, aims to do the following: • Highlight library research that translates into useful strategies and practices for libraries. • Share new and exciting projects from information industry labs. • Feature innovative services and libraries. • Stretch our imagination with possible areas for further library research and testing.

Monday March 7th

18 wonderful workshops — the always popular Searchers Academy, Tech Trends for Libraries, Design Thinking for Libraries, Responsive Web Design, How to Make a Makerspace, Information Architecture, User Experience (UX), Data Visualization, Essential Sharepoint, Staff Development, Demonstrating Value with the Logic Model, Marketing Your Library, and more. A new full day workshop, Incubating Creativity & Imagination will inspire many ideas for incubating learning in your community!

Games, Gadgets & Makerspaces: Welcome & Networking Event from 5.30 to 7.30 with refreshments is a popular meeting, learning, and networking event. Includes lots of gamers and gadget lovers and is definitely an evening of fun, playing, learning, and networking. See how you can transform your thinking,

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The Future of Libraries

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The first day of our University of Toronto symposium, The Future of Libraries, was filled with talks and discussions about challenges for libraries; what boards, provosts and city managers are saying about libraries; what surveys and research are telling us; what our competitors are doing (and how we might partner with them or learn from them); how we can streamline our operations and gain efficiency; how libraries are dealing with change; and more. Here are the top challenges this group articulated:

* Promotion of library services

* Staff competencies, resistance, culture

* Competitors – alignment vs duplication

* Rationalizing services, sacrifice, stop doing

* Making our case in municipalities

* Balancing Act — electronic vs print, staff in or out of the library, service points/back room

* Future of the profession

I found it every interesting that the top challenges weren’t funding or money. We recognize that we have choices, even if they are difficult, but we can choose where we put our resources.

Brandan Howley gave a thought provoking talk and I’m still thinking about his statement, “Future proofing libraries means managing disruption while proving relevancy.” He discussed how libraries are cultural triggers that activate networks — very powerful! He recommended the book, A Pattern Language, about UX (user experience).

“More libraries & their staff “get it”, understand that serious change is necessary, and ask for our help as partners not just vendors” Edmund Salt, President, Whitehots Inc.

Ken Haycock framed the event by starting us off thinking about

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Gadgets, Makerspaces & Innovation @ Internet Librarian 2015

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Guest post from Brian Pichman, Director, Strategic Innovation, Evolve Project

There is still time to register at Internet Librarian 2015 in lovely Monterey, California; October 25th – 28th. If you haven’t registered yet, be sure you do to check out some of these Internet Librarian exclusive events:

This year join Nate Hill, Tod Colegrove, and Brian Pichman as they launch an entire interactive workshop on Makerspaces, Idea Labs, and Hackerspaces. Joining them are individuals from littleBits, Hopscotch, LightUp, Twenty One Toys, Brown Dog Gadgets, and more. Get a chance to not only talk about makerspaces, build strategies for success, but also get a chance to play with some leading edge technology that is featured in makerspaces around the world. Learn about code writing, engineering, learning by failure all in this full day jam packed workshop. This workshop offers an opportunity to collaborate with other start-ups and help build your library into an incubation space for start-up culture.

Looking for something to do Sunday night? Join in on the first ever Games and Gadget night hosted in part with Monday Morning’s Opening Keynote Panelists. Get an opportunity to talk to Ilana Ben-Ari, founder of the innovative way to learn empathy and failure from her company called Twenty One Toys. Have a chance to meet Erin Mulcahy who manages the strategic initiatives of littleBits education. Talk to her about prototyping and creating using circuits to help foster innovation in your library space. Explore programming with Liza Conrad, head of community and partnerships

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KMWorld 2015: Agile Knowledge Sharing & Innovation

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Being agile is critical. Agile can mean applying an incremental and iterative approach, or evolving through collaboration between self-organizing and cross-functional teams to promote early delivery, continuous improvement, and encourage rapid and flexible response to change.

Successful organizations are flexible and fast. They can quickly transfer and share knowledge, deal with an enormous amount of data, innovate, engage, and impact communities, and customers in positive ways. The platforms, processes and programs have to respond in a timely fashion to make this happen and to keep customers satisfied. The culture of the organization, the people, enables the transformations and innovations – and well-oiled collaborative organizations excel at leading the charge! KMWorld 2015 explores how to apply these techniques and more for knowledge sharing and innovation in your enterprise to be successful in today’s world. And it has three closely integrated programs—Enterprise Search & Discovery, SharePoint Symposium, and Taxonomy Boot Camp.

Highlights

Keynote speakers are always engaging and thought provoking and this year is no different. On Monday November 2 Taxonomy Boot Camp opens with information architect Peter Morville, President of Semantic Studios who has several books to his credit (http://semanticstudios.com). On Tuesday, KMWorld 2015 opens with popular , knowledge management (KM) thought leader, Dave Snowden, Chief Scientific Officer of Cognitive Edge who discusses “complexity informed agility” in KM with Will Evans, Design Thinker-in-Residence, NYU’s Stern’s Berkley Center for Innovation & Entrrepreneurship and Chief Design Officer, Praxis Flow and his colleague, Jabe Bloom, Chief Scientific Officer, Praxis Flow. On Wednesday, Steve Abrams,

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Fall Events for Libraries

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I can’t believe it is now September which begins the busy fall events for libraries. Here’s some exciting events, one on the east coast and lots of the west coast, that I want to share with you and hope to see you participate!

Monday & Tuesday Sept 28/9 at Vancouver Club Outcomes, Value & Impact: Metrics for Libraries

Thursday & Friday Oct 1/2 at University of Southern California in LA Outcomes, Value & Impact for Library Success

Monday & Tuesday Oct 19/20 at University of Toronto iSchool The Future of Libraries: Ours to Create, NOW!

Mon-Wed, Oct 26-8 at Monterey CA Conference Center Internet Librarian 2015 & Library Leaders Digital Strategy Summit

 

Continuous Innovation & the Future

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Steve Denning

Steve Denning gave a great opening keynote today at Computers in Libraries 2015 in DC on Continuous Innovation & Transformation. As he says, with the Internet came a shift from seller to buyer and with that shift came new ways of thinking and doing — a new dynamic. A new dynamic requiring a change in mindset enabled by computers — one where management is all about enablement not control, about continuous improvement. It is also a new dynamic for all in the organization, where everyone in the organization has a clear sight of the customer. Where it’s all about delighting the customer — an outcome not an output. Iterative customer-focused improvements — continuous innovation and transformation.

It’s not easy to make this shift though so there has to be lots of horizontal conversation and storytelling to get to the new mindset. It is very easy to revert back to traditional styles of management which are hierarchical bureaucracies. Bureaucracies are like morphing viruses that keep finding ways to come back!

So what is the future of libraries? It isn’t about computerizing existing services or applying 21st century technology to save money, and it certainly is not about building apps! It is about meeting customer needs, delighting them and enhancing value. Also about asking the right questions: How can we delight our users & customers? How can we manage our libraries and organizations for continuous innovation? What will makes things better, faster, cheaper, more convenient for our users and

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Games & Gadgets!

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If you are attending Computers in Libraries in Washington DC next week, you should check out Games, Gadgets, and Makerspaces on Sunday, April 26th from 5:30-7:30PM. Brian Pichman, Director of Strategic Innovation for the Evolve Project, is bringing the attendees of CIL a chance to experience all the latest and greatest in innovative technology. Come for refreshments, laughs, and a quick tutorial on how to build robots, circuits, 3D print, code, and so much more! Within minutes, you will be creating and making.

Along with Brian are several special guests: Ginger Butcher from NASA, Joshua Zimmerman from Brown Dog Gadgets, and Tod Colegrove and team from University of Nevada – Reno.

Ginger will be building NASA activities with the littleBits components. In 2014, she worked with littleBits Electronics to co-develop NASA activities to accompany their commercial Space Kit product. These activities are excellent springboards for engaging kids in science both in formal and informal education settings.

Joshua invites you to come create your own custom light up name tag courtesy of BrownDogGadgets.com. Etch your name into an acrylic blank and light it up with colorful LEDs. This simple project is just one of many hands-on electronics projects designed for young learners. Joshua will be sharing some of his other fun activities that are extremely affordable and engaging.

Tod will be showing off augmented reality through the Oculus Rift , displaying open source computer boards called, and much more! If you want to chance to experiment with some extremely high tech

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OLA Poster: University Students’ Perceptions of Services

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In May 2013 University of Waterloo Library introduced a Service Desk Models Pilot to assess student discovery of services, awareness of self-services in both physical and virtual spaces, and the effect of desk models on staff and students perception of service. See below for details of the usability testing conducted on students and staff, the protocols, methodology and assessment. Click on the image to enlarge.