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Jane Dysart posted this in Conferences, Learning, Lib, IM, KM on February 6th, 2012 Knowledge, creating it and sharing, it is at the core of what I have been involved in throughout my career — in libraries, in corporations, at conferences, on the web, with friends and colleagues. I like the post this morning from Nina Platt, which included the following:
Those of us working in knowledge management (KM) have long said that we need KM more in troubled economic times than any other time. Why? Because using KM as a strategy for getting or staying ahead of competitors makes sense. KM can drive consistency, consistency drives quality, and quality work brings in repeat customers. While this is true, why did we see so many layoffs of KM staff as the economy turned south? Apparently, hiring KM staff picking up again or it may be that it is being outsourced? As a KM consultant, Nick Milton reports that his business is growing. Read more in If knowledge management is dead, why does it have such a strong pulse?
I am very excited about KMWorld 2012, October 16-19 in DC which will include Taxonomy Boot Camp (Oct 16-17), Enterprise Search Summit (Oct 17-19), and SharePoint Symposium (oct 18-19). The call for speakers for KMWorld 2012 is online and I hope you will consider sharing your experiences and knowledge with your colleagues at this key event for those in the KM field. The theme of this year’s event is Knowledge Sharing & Learning: Communication, Collaboration & Innovation . I’ll be sharing more information about new initiatives and keynote
Continue reading Knowledge, KM & Success
Years ago I got really excited about “neoteny” when I read Warren Bennis’ book, Geeks & Geezers: How Eras, Values & Defining Moments Shape Leaders (2002). I love the word and the concept, and so does Joichi Ito, the director of the M.I.T. Media Lab, according to this article on innovation in the New York Times. He says, “Neoteny, one of my favorite words, means the retention of childlike attributes in adulthood: idealism, experimentation and wonder. In this new world, not only must we behave more like children, we also must teach the next generation to retain those attributes that will allow them to be world-changing, innovative adults who will help us reinvent the future.” Also, “education is [not] about centralized instruction anymore; rather, it is the process establishing oneself as a node in a broad network of distributed creativity.” Ito is also the general partner of Neoteny Labs.
I have given several talks on why libraries fail, and published an article on the topic, and one of the things I include in developing leaders is “the ability to retain youthful qualities as adults — curiosity, playfulness, eagerness, fearlessness, warmth, energy. Certainly this is the season for it, so strengthen your neoteny!
We’re coming to the end of the year and there are lots of predictions out there for a whole range of technology and trends. Great for big picture thinking and planning for the future. Check out predictions for:
* popular holiday toys — love this list of 20 tested & “Yule Elf approved” tech treasures for the holidays
* enterprise social collaboration software — Forrester predicts $6.4 billion market in 2016
* enterprise IT — Gartner sees CSMI nexus: cloud, social, mobile & info — see quote below
The new driving force behind IT for the foreseeable future is what Plummer [Daryl Plummer, Managing VP & Gartner Fellow] and his associates call the “CSMI Nexus” — comprising cloud, social, mobile and information. The CSMI Nexus forms “a phenomenon that is changing the world as we know it, and certainly changing the IT landscape,” he says. “Cloud is the means of delivery. Social is the behavioral style, the interaction styles. Mobile is the access mechanism. Information is the analytical foundation on which you figure out what decisions to make. You have to build a philosophy around that.
* themes for 2012 from Ross Dawson which I definitely agree with
I am sure there are lots more and I hope you’ll point me toward them but in the meantime, these are ones that crossed my radar today.
Jane Dysart posted this in Conferences, Learning, Lib, IM, KM on December 1st, 2011 Just because it’s Dec 1, no that’s not Ba Humbug but rather Ba, the KM concept of a physical or virtual collaborative space where participants feel safe and exchange insights. Since collaboration and communication are key to so many positive paths, including innovation, improvement, and learning, we should be looking for more Ba environments in our organizations and communities. I should have used the Ba concept in my recent post on imaging an engaging place, what a perfect term for a teen space — the teen ba! I’m trying to envision such a Ba space for next year’s KMWorld 2012 to support the conference theme Knowledge Sharing & Learning: Communication, Collaboration & Innovation. Thanks to Bill Ives & Stan Garfield for brainstorming with me. Got suggestions? Send them along. Thanks.
Jane Dysart posted this in Lib, IM, KM, Marketing, Tech & Tools on November 30th, 2011 Are you ready? Hamilton Public Library Chief Librarian Ken Roberts and I talked about ebooks a few weeks ago for an Education Institute “Conversations with Leaders” series. We talked about was the huge increase in ebook circulation over that last 18 months and how there was a real spike after Christmas last year. A recent Toronto Star article emphasized the same situation with ebooks in the Toronto Public Library.
So have you made your plans for supporting the even greater tsunami of ebook seekers following holiday gift giving of electronic goodies? If you thought it was ebook crazy last year, this year will be even multiplied at least ten fold. Suggestion: make it really clear on the front page of your website how to deal with ebooks — how to download to particular devices (step by step), how to find ebooks in your collection, tips, FAQs, etc. Be prepared so your customers don’t get frustrated and bypass your library.
Retailers have Black Friday and Cyber Monday. I think libraries should have a catchy name for the ebook extravaganza following electronic holiday giving – Ebook Xday, or maybe just Ebookday. Got some other suggestions?
Jane Dysart posted this in Change & Innovation, Planning on November 26th, 2011 Nothing like a Gumby to stimulate your imagination. Thanks Google for this doodle! Twist Gumby this way and that, just as you can twist your thoughts this way and that to create something new and different, innovative, exciting. We encourage imaginative thinking with clients and groups as we work with them to envision a future for themselves and their organizations. We recently worked with a wonderful group of teens to imagine a space that would engage them. It came with the usual: comfortable, internet teen lounge with free wifi where you can bring your own computer or use the library’s, do homework or just hang, play video games or board games. But that space also embraced having experts to enhance their learning of photography, writing, art, cooking and sewing! Their vision definitely engaged us. Ask someone today today to imagine a great space, a great job, a great working environment that would engage them — you may be surprised by what creative visions they create!
Jane Dysart posted this in Tech & Tools on November 25th, 2011 Great Infoworld article on the top 10 emerging enterprise technologies. Inclues:
10. HTML5
9. Client-side hypervisors (desktop virtualization on the client)
8. Continuous build tools
7. Trust on a chip (love this phrase for security)
6. Javascript replacements
5. Distributed storage tiering (including solid-state drivers)
4. Apache hadoop (getting a little techie for me, but it’s open source)
3. Advanced synchronization ( whether Apple or PC, they are both ” moving to a cloud-enabled fabric of user activities spread across devices and applications.”)
2. Software-definied networks
1. Private cloud orchestration (“more agile and efficient shared architectures”)
Lots of food for thought as we build our digital strategies and plan for 2012 and beyond.
Thanks to Cindy Gordon who gave me a copy of the book she just wrote with John & JoAnn Girard, Business Goes Virtual: Realizing the Value of Collaboration, Social and Virtual Strategies. I will be interviewing Cindy for the Education Institute Conversations with Leaders series on Tuesday December 6th at 2pm EST. The book begins with a definition of virtual business and the new face of organizations which is being enabled by social technology. Another enabler in the virtual world is leadership and Chapter 3 of the book shares stories of a number of businesses and the strategies that have been successful for them — lots of tips for any organization here! The culture of sharing and collaboration is another enabler for virtual business and the book includes some great stats on the return on collaboration. Virtual worlds and their adoption by tweens is covered and discussed as an impact for organizations of the future. Strategies for and examples of successful organizations abound — you’ll get lots of ideas and insights from the book and from my interview with Cindy. Get the latest strategies and insights for any organization as our world becomes more virtual. Join us. Register here.
Michael Edson, Director of Web & New Media Strategy at the Smithsonian Institution, has interesting insights & is always researching and learning from others. Innovation is a topic he has researched and he’s going to share practical nuggets with the audience of Computers in LIbraries 2012. Here’s a sneak peek at what he’ll be talking aboug:
Creating Inspiring Services Edson begins by talking about what it means to be “innovative”: how to recognize it, how to make it happen more, and how to prevent the opposite from happening. Using his past five years of experience moving a respected cultural institution into the 21st century, Edson shares his lesson learned, creative strategies, tips and more. He understands how to engage his community, how to create and support an innovative culture, how design exciting new services and to put that knowledge into practice. Filled with lots of examples, he inspire us to create innovative services for our communities.
Another indication that Edson knows how to engage his community? He’s also researching organizations that get more than one million hours per year of volunteer effort through their websites. Hope he shares what he learns with the audience of Computers in Libraries 2012.
I can’t believe it’s been almost a month since we’ve posted on our site — too many conferences and work with clients. All wonderful and very stimulating. We’ve been brimming with things to say but no time to put them into words, so hopefully this is the beginning of many new posts to come!
We’ve talked a lot about thinking critically and strategically as well as creativity. Today Don Tapscott pointed me to an interesting article on creative thinking, an excerpt published by Fast Company from a book, Bob Gill, so far. As author, artist & graphic designer Bob Gill says, “Interesting solutions begin with interesting problems. So reframe the problem.” Rebecca and I have been working with clients on “reframing” their perspectives and challenges, so I’m looking forward to reading more in Gill’s book.
I was also inspired recently by some creative ideas from KM evangelist Bob Buckman who spoke at KMWorld 2011. He said to me, it’s necessary to move “an organization to a decision making process that is faster than the competition. Speed of Innovation is the key to competitive advantage. Being able to innovate around the needs of the customer is great, but if your competition does it faster than you, then you still loose.” I’m planning to use some of this words as a theme for KMWorld 2012: Knowledge Sharing & Learning: Communication, Collaboration & Innovation. The call for speakers will be up at the beginning of January and from all the buzz following KMWorld 2011 I know we will
Continue reading Creative Thinking, KM & Innovation
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