About Us

Since 1992, Dysart & Jones has given clients expert consultation in knowledge management, strategic planning, and problem-solving. Your organization is looking forward; we help you make sense of what you see.

You know that information is your most critical resource; today, it’s an old adage. It’s also more relevant than it’s ever been. Where does that information come from? How do you leverage the power of that information? Internal sources have become indispensible to your continued success; ten years ago, we saw it coming.

Our job is to help you make sure your organization is equipped to use what you know to your fullest advantage. We foster integral partnerships with our clients: there are strategies that work, but there is no formula. Let’s work together to turn a sea of decisions into navigable terrain towards a future you prefer.

Email us at jane (at) or rebecca (at)

Jane I. Dysart, Senior Partner

Prior to founding Dysart & Jones in 1992, Jane spent seventeen years as Manager, Information Resources, Royal Bank of Canada. Since then she has created and developed programs (content and speakers) for over 50 major conference events in Canada, the US and the UK.  She is currently the program director for Internet Librarian , KMWorld , and Computers in Libraries.  With her business partner, Rebecca Jones, and associates, Jane has created and participated in hundreds of one or two day learning and leadership events for many different associations, universities, companies, libraries, and other organizations.  Jane is a Past-President of the Special Libraries Association and recipient of that organization’s John Cotton Dana Award. She is a graduate of the University of Toronto’s Faculty of Library and Information Science (now the iSchool), has served on their advisory council, taught many workshops and courses, and is the recipient of their Alumni Jubilee Award. She is currently a member of the San Jose State University School of Library and Information Science Advisory Council and a member of the IFLA’s Knowledge Management Standing Committee.

Contact her at jane (at)

Rebecca  Jones, Partner

Rebecca focuses on facilitating clients’ planning processes, problem-solving, organizational design, and project management.  Her reputation for designing consultative, participatory sessions that result in workable solutions has been demonstrated in a wide variety of organizations in the information, non-profit, construction and legal sectors. During the past three years she has completed planning and organizational design projects with Queen’s University Library, Whitby Public Library, Richmond Hill Public Library, Case Western Reserve University Library, River Campus Libraries @ University of Rochester, Niagara Falls Public Library, Nazareth College Library, and many others.

She teaches continuing education and professional development courses for many groups including the Southern Ontario Library Services’  Advancing Public Library Leadership (APLL) Institute. She served as Director, Professional Learning Centre at the Faculty of Information from 2004 – 2008 and continues to be on the iSchool Institute Advisory Board.  She holds an MLS, is a Fellow of the Special Libraries Association and a recipient of their Leadership Award.

Contact her at rebecca (at)



Juanita Richardson joins D&J from Richardson Jalakas & Associates – an information strategy company she founded in 1998.  Juanita has experience on both sides of the information industry.  Most recently, she worked for many years as Business Development Consultant for CEDROM-SNi.  Prior to that, she was  Manager of Licensing, Product Strategy and Client Services with InfomartDialog.  Before “crossing the street” she was Manager of the Business Information Centre for Deloitte & Touche and held positions in the Research Departments of Wood Gundy and ScotiaMcLeod.  She is an instructor at Seneca College’s Library and Information Technician program.

Bilingual, with an MLS, MBA and vast experience in the information industry, Juanita’s projects range from implementing corporate knowledge initiatives to advising information service companies on content and marketing opportunities, to market analysis to inform strategic planning discussions.  She has served on the Board of Directors of SLA,is an active member of the Canadian Library Association, has spoken at various information industry conferences. and published in industry magazines.

Contact her at juanita (at)


Stephen Headshot

Stephen Abram, MLS, joins D&J as a marketing strategy and direction planning consultant for libraries and the information industry.  He is a renowned library trend watcher and innovator and author of “Stephen’s Lighthouse” blog, one of the most popular blogs in librarianship and the information industry. He has been president of the Ontario Library Association, the Canadian Library Association and the Special Libraries Association. He received the 2011 CLA Outstanding Service to Librarianship Award in June 2011. He has held international executive leadership positions at Cengage Learning (Gale), SirsiDynix, Thomson, ProQuest Micromedia, and IHS.

Stephen has lead several libraries and served on the advisory boards of six LIS schools. He was listed by Library Journal as one of the top 50 people influencing the future of libraries and OCLC 2012 polls show him as a top five influencer of strategies in all types of libraries worldwide.  He has been awarded the SLA’s John Cotton Dana Award as well as being a Fellow of the SLA. He was Canadian Special Librarian of the Year and Alumni of the Year for the Faculty of Information iSchool at the University of Toronto where he received the 2010 Outstanding Teaching Award. He speaks internationally on innovation, technology, marketing and strategic success in libraries and is the author of hundreds of articles, book chapters and ALA Editions’ bestselling “Out Front with Stephen Abram”.

Contact him at stephen.abram (at)


Collaborations: We’re collaborating with the best and the brightest to bring different perspectives and experiences to clients’ unique opportunities and challenges.

Dysart & Jones Associates and dmA Planning and Management Services are partnering to provide a unique range of consulting services to the library sector.  Together with dmA’s principal, Jim Morgenstern,  we bring excellent facilitation, project management and planning skills, as well as over 30 years experience in the library and information sector to projects.

As a planner, Jim Morgenstern has completed over 50 master plans, facility feasibility studies and operational reviews for public libraries in Ontario and Atlantic Canada. He is expert in all aspects of needs and market assessment; has redesigned service delivery models for urban and rural library systems; worked with architects on library building projects and conducted research for library organizations on planning guidelines and performance measures. He is the principal author of the recently released second edition of the SOLS Resource Manual, The Library’s Contribution to Your Community.