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Tools for Measuring, Influencing & Planning

If you are in Victoria, BC on Wednesday May 28th, Moe Hosseini-Ara and I will be working with a group to use practical tools for measuring, influencing key stakeholders and for long-term or strategic planning.  This is a pre-conference workshop for the CLA and BCLA conference – and registration includes breaks and lunch! It is always such a fulfilling experience to work with Moe. He is on secondment from his job as Director, Service Excellence, Markham Public Library and is currently Director of Culture, Culture Services, City of Markham.  He brings a stakeholder perspective to the templates and approaches for determining and conveying appropriate strategies and measures.  I bring the academic, corporate and government perspective to these approaches and tools.  And Moe and I are doubly proud that Ulla de Stricker, who can’t join us because of prior commitments, has sent along her work for us to use with the group.  No one influences like Ulla!

To register, contact Wendy Walton at CLA: wwalton@cla.ca 

Below is one of the templates participants will be working with. Come join us!

Strategy, Influence & Measures: Practical Tools

Information professionals and all those in management roles in libraries use a range of technical tools in their daily activities with our customers. What tools, though, do we use with our stakeholders or decision-makers to move forward progressively – and successfully?  This workshop covers the components of four practical, critical tools and invites participants from government, corporate, academic, public and non-profit sectors to discuss: 
1. Influencing with Information Audits & Business Cases
2. Strategic Planning
3. Performance Measures

Participants have the opportunity to take away:
• an understanding of the roles of, and relationship among the tools 
• templates and guidelines for using these tools 
• pointers for using the tools in planning, managing, measuring, and communicating now

Stakeholder Template 2014_Page_1

 

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