There’s no tougher time slot to speak in at a conference than that dreaded “post lunch.” Humour & good story telling always helps. And that’s what Susan Reisinger & Gregor McLeod brought as they presented “Tools for Knowledge-sharing: Wiki Success Case Study for the US Navy’s Global Distance Support Centre. Imagine for a moment trying [...]
Kiho Sohn, Chief Knowledge Officer for Pratt Whitney Rocketdyne raised an interesting question: why, at KM conferences, do we talk about innovation, but at innovation conferences there’s no mention of KM? Hm….. at PWR the expertise is in-house — not too many other companies are designing rocket engines. So they’ve concentrated on helping employees generate [...]
Gordon Vala-Webb’s (Nat’l Director, KM, PriceWaterhouseCoopers Canada) session on Knowledge Sharing Using Social media Tools in the Enterprise has already given me some pause for thought…..he’s talking about the difference between networking and collaborating in a team/work environment. Hm…..it makes perfect sense, as Gordon would, I just hadn’t thought about it. When ppl network, they [...]
Next session at KMWorld 2009, with Tracy Conn and Kathy Valderrama discussing the experience of the Federal Reserve Bank of Cleveland with lessons learned (LL). Banks are notoriously conservative culture where ‘mistakes’ aren’t usually widely shared. But they started the KM work in 2000 with after action reviews, looking for improvement opportunities. But they found [...]
Darcy Lemon, Senior Proj Manager at American Productivity & Quality Centre is shared their findings on how to units of the US Army and Credit Suisse manage their lessons learned at KMWorld 2009. She started by looking at the challenges many organizations have in managing lessons learned including: – management really doesn’t support capturing or [...]